Healthwatch Birmingham & Solihull


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Make a positive impact – and have a great time too!

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To complete in an Application Form, click on 'Fill in an application' button, under 'I would like to volunteer'.

Our volunteers are essential to helping Healthwatch Birmingham and Solihull make a difference to local health and social care services. They go out into the community to find out what people think is working and what they would like to see improved about services. By joining them, you’ll not only be playing an important part in making sure everyone in Birmingham and Solihull receives great care, you’ll learn new skills and make new friends at the same time.

Our volunteers come from all different backgrounds, and we’re always looking for people who are:

  • Passionate about improving health and social care
  • Able to listen to and understand other people’s experiences
  • Committed to volunteering for at least one day a month
  • A Birmingham or Solihull resident aged 16 or over

 What We Do - Healthwatch Birmingham & Solihull

     

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Community Engagement Volunteer - Birmingham & Solihull

Community Engagement Volunteers help us ensure that we enable every community across Birmingham and Solihull to feedback on their experiences of using Health and Social Care services. Community Engagement Volunteers support Healthwatch Birmingham & Solihull to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.

Tasks include:

  • Collecting people’s experiences of health and social care services.

This includes collecting feedback from the general public, and more targeted work with specific population groups such as refugees & asylum seekers, people affected by mental health issues, people with English as a second language, young people etc.

  • Supporting people to complete health and social care feedback questionnaires and record patient feedback at focus group meetings and events.
  • Supporting investigations guided by our research team.
  • Promoting Healthwatch Birmingham & Solihull within the community and raising awareness of our services.

What We Do - Healthwatch Birmingham & Solihull

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Board meeting - Healthwatch Birmingham & Solihull, online

Volunteers can attend the board meeting as a member of the public by Zoom call.

If you would like to attend, please register your interest by emailing dianeh@healthwatchbirmingham.co.uk to receive details of how to access the meeting online and let us know if you have any additional requirements.

Activity Shifts Start End
Board meeting - Healthwatch Birmingham & Solihull - Zoom 1 12/16/2025 12/16/2025

Training

Activity Shifts Start End
An introduction to Equality, Diversity, Equity and Inclusion E-learning 1
Healthwatch England E-learning Induction 1
How to collect and use demographic data E-learning 1

About us

Healthwatch Birmingham & Solihull are independent of NHS and social care services. We provide patients and the public with ways to feedback and have a stronger say about the services you use. We have the power to ensure that those organisations that design, run or regulate NHS and social care listen to your views and act on them.

Emerging from the Health and Social Care Act 2012, local Healthwatch were set up in every local authority area, to help put patients and the public at the heart of service delivery and improvement across the NHS. In total there are currently 152 local Healthwatch across England, facilitated and led by Healthwatch England.