Healthwatch Birmingham & Healthwatch Solihull


Volunteer with us

Make a positive impact – and have a great time too!

Volunteer - Help give your community a voice.png

To complete in an Application Form, click on 'Fill in an application' button, under 'I would like to volunteer'.

Our volunteers are essential to helping Healthwatch Birmingham and Healthwatch Solihull make a difference to local health and social care services. They go out into the community to find out what people think is working and what they would like to see improved about services. By joining them, you’ll not only be playing an important part in making sure everyone in Birmingham and Solihull receives great care, you’ll learn new skills and make new friends at the same time.

Our volunteers come from all different backgrounds, and we’re always looking for people who are:

  • Passionate about improving health and social care
  • Able to listen to and understand other people’s experiences
  • Committed to volunteering for at least one day a month
  • A local resident aged 16 or over

 What We Do - Healthwatch Birmingham

Our Work - Healthwatch Solihull

    Media 

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Community Engagement Volunteer - Birmingham

Community Engagement Volunteers help us ensure that we enable every community across Birmingham to feedback on their experiences of using Health and Social Care services. Community Engagement Volunteers support Healthwatch Birmingham to reach out into communities in our city, listen to diverse and vulnerable groups, and help make their voice known.

Tasks include:

  • Collecting people’s experiences of health and social care services.

This includes collecting feedback from the general public, and more targeted work with specific population groups such as refugees & asylum seekers, people affected by mental health issues, people with English as a second language, young people etc.

  • Supporting people to complete health and social care feedback questionnaires and record patient feedback at focus group meetings and events.
  • Supporting investigations guided by our research team.
  • Promoting Healthwatch Birmingham within the community and raising awareness of our services.

What We Do - Healthwatch Birmingham

Follow us on Twitter, Healthwatch Birmingham (@HWBrum) / Twitter

Like us on Facebook

Community Engagement Volunteer- Solihull

Healthwatch Solihull is the independent champion created to gather and represent the public and patient’s experiences of using local health and social care services. This includes services like GPs, pharmacists, hospitals, dentists, care homes and community-based care. Healthwatch Solihull ensures the public voice is heard by those who commission, design and deliver health and social care services to make them better.

Community engagement will take place across all districts of the borough (support with travel arrangements and costs will be provided) and will involve working as part of a small team. Work will be carried out at different venues and locations including:

  • Service user support groups, steering groups, meetings etc. accessed via our Third Sector partner organisations.
  • Events: Fetes, festivals, and open days etc.
  • Public Venues: Community Centres, cafes etc.

 

Tasks include:

  • Collecting people’s experiences of health and social care services.

This includes collecting feedback from the general public, and more targeted work with specific population groups such as refugees & asylum seekers, people affected by mental health issues, people with English as a second language, young people etc.

  • Supporting people to complete health and social care feedback questionnaires and record patient feedback at focus group meetings and events.
  • Supporting investigations guided by our research team.
  • Promoting Healthwatch Solihull within the community and raising awareness of our services.

Media

Our Work - Healthwatch Solihull

Healthwatch Solihull | Facebook

Healthwatch Solihull (@HealthwatchSol) / Twitter

Board Meeting - Healthwatch Birmingham and Healthwatch Solihull

Volunteers can attend the board meeting as a member of the public by Zoom call.

If you would like to attend, please register your interest by emailing dianeh@healthwatchbirmingham.co.uk to receive details of how to access the meeting online and let us know if you have any additional requirements.

Activity Shifts Start End
Board meeting - Healthwatch Birmingham and Healthwatch Solihull - Zoom 3 6/18/2024 12/17/2024

Training

Activity Shifts Start End
Healthwatch England E-learning Induction 1
How to collect and use demographic data E-learning Induction 1
Volunteer induction session face to face 1 5/7/2024 5/7/2024
Volunteer induction session on Zoom 2 4/22/2024 6/6/2024

About us

Healthwatch Birmingham and Healthwatch Solihull are independent of NHS and social care services. We provide patients and the public with ways to feedback and have a stronger say about the services you use. We have the power to ensure that those organisations that design, run or regulate NHS and social care listen to your views and act on them.

Emerging from the Health and Social Care Act 2012, local Healthwatch were set up in every local authority area, to help put patients and the public at the heart of service delivery and improvement across the NHS. In total there are currently 152 local Healthwatch across England, facilitated and led by Healthwatch England.