Adult College - Volunteer Café Assistant
Job Title: Volunteer Café Assistant
Department: Adult College
Site(s): Barking Campus
Responsible to: Student Services Manager
The Adult College of Barking and Dagenham is the Local Authority’s leading provider of adult and community learning graded “Good” by Ofsted in December 2016. Barking and Dagenham is a vibrant and growing Borough and the Adult College is committed to supporting its community to seize the opportunities this growth will bring. Come and join the team and start making a real difference today.
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The Adult College is committed to safeguarding and promoting the welfare of learners and expects all its staff and volunteers to share this commitment. All post holders are subject to a satisfactory enhanced Disclosure & Barring Check You must have the right to work in the UK and be able to provide the appropriate documentation to support this |
Role Purpose:
This role provides an exciting opportunity to join a dedicated & supportive team and will give you an introduction to working within a Café environment. This is an excellent opportunity to build & develop your confidence and customer service skills. As a Volunteer Cafe Assistant, you will work under the instruction/guidance of the café assistant, assisting in a range of duties including food preparation, food service and domestic duties.
Skills Required:
Successful completion of Volunteering – Supporting your Community course
- Ability to establish positive relationships with others
- English & maths qualifications at level 2 (GCSE or equivalent)
- Excellent communication & listening skills
- Polite and calm manner
- Good IT skills
- Excellent organisational
- Enthusiasm, energy, adaptability & patience
What we offer:
- A comprehensive induction
- Experience of working in a customer service / cafe environment
- On-going support
- A personal development plans
- Volunteers will have the support of a mentor after their initial course and will be provided with regular supervision to feedback on progress and discuss future development
The volunteer will be given the opportunity to improve their customer service skills and to also improve their communication skills.
The volunteer will also be able to interact with a wide range of people.
Training:
We will provide training relevant and support for the role, this includes customer service, health and safety and data protection training using the council’s iLearn Training system, courses include;
- Safeguarding
- GDPR
- Health, Safety & Wellbeing
- Equality & Diversity
- Food Hygiene Certificate
- Health and Safety
- Access to on-going professional development
You must be committed to a minimum of 2.5 hours per week for 1 academic year
