Volunteer Library Shelver


  • To shelve fiction material in order to assist the library to keep its collections in good order, making it easier for staff and customers to find and use materials.


  • Adhere to Council policies at all times, including the Code of Conduct and Volunteer Policy
  • Demonstrate the organisation’s vision and values through workplace behaviour, actions and attitudes
  • Attend an initial induction and any other training to meet obligations including exhibition briefings and briefing notes
  • Shelve fiction material from trolleys into their correct shelf location
  • Tidy the shelves as required
  • Re-shelve any items found to be in the wrong shelf location or out of order
  • Refer customer enquiries to library staff
  • Refer damaged stock to library staff
  • Relay any messages or requests before finishing the shift and report any incidents or issues as soon as possible
  • Work cooperatively with other volunteers and staff to deliver a quality service
  • Assist library staff as required and make recommendations for improvements to library practices and services
  • Adhere to Work Health and Safety (WHS) policies and procedures as well as actively participate in hazard identification and risk management
  • Keep all necessary licenses up-to-date and inform Operations Support Officer of any changes to licenses that will impact the delivery of service


  • Volunteer shelvers are expected to commit to weekly routine and if unable to attend, are asked to advise the Operations Support Officer so that alternative arrangements can be made
  • The minimum commitment would be 2 hours per week on a set day, as negotiated with the Operations Support Officer
  • If unable to attend, advise staff as early as possible so that a replacement volunteer can be arrange


  • NSW Class C driver’s licence
  • Working with Children Check
  • A police check may be requested


  • An interest in books/reading and helping the library
  • Ability to accurately arrange items in numerical and alphabetical order
  • Reasonable level of fitness and physical ability to enable moving trolleys, handling books, shelving books on to low and high shelves, and to accurately read spine labels
  • Aptitude for accuracy, detail and neatness
  • Reliable
  • Willingness and ability to work independently
  • Courteous towards staff, customers and other volunteers
  • An appreciation for cultural diversity and an ability to work with people from diverse backgrounds