Merchandise
We sell a variety of merchandise through our online shop as well as at markets, community stalls and other events that we attend.
There are a variety of roles and tasks within our merchandise team:
Merchandise Coordinator
Product Design & Review
- Research & source new products as needed,
- Review how well existing products are performing e.g., total sales; cost vs benefit etc.
Order Processing & Management
- International: liaise with overseas customers by email, regarding postage and payment options before forwarding orders to administration for packing and posting
- Domestic: forward orders to administration for packing and posting
- Administration - update order handling procedures as required
Online Store
- Manage content, load new products to the website including physical and virtual and third-party providers
- Virtual Products e.g. Goodwill Wine, E-cards, My Giving Circle, etc
- Identify opportunities, develop & manage
- Product Promotion via the website and Social Media Coordinator
- Budget and Planning in conjunction with the Promotions Coordinator
Purchasing Coordinator
- Re-ordering of existing products as required
- Liaise with Merchandise Coordinator and Stock Control Coordinator
- Obtain quotes and manage new versions of existing products e.g., books
- Coordinate annual Calendar and Christmas Card production in liaison with our Graphics team
Stock Control
- Manage receipt & storage of all orders
- Monthly stock-take & reporting
If you feel that you would like to help out in this area or have experience in Merchandise and or stock control we would love to have your assistance within the team.
