Norfolk & Suffolk Volunteering

Join our
Norfolk & Suffolk
Volunteering teams! 

Cambridge Community Services NHS Trust (CCS) were rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services that enable people to receive care closer to home and live healthier lives.

Our services in Norfolk and Suffolk include:

  • Children and Young People’s Health Services – Norfolk and Waveney.
  • Dental HealthCare services – Norfolk and Suffolk.
  • iCaSH: integrated Contraception and Sexual Health services – Norfolk and Suffolk.

If you share our passion for innovative and high quality care delivery, and you would like to enhance patient experience, add volunteering to your CV and make a difference to patients and staff then we encourage you to submit your volunteering application and join us on our exciting journey as a leading edge specialist community provider.

We have lots of new, exciting volunteer opportunities arising across the Trust which means it is a great time for you to join and be part of our friendly volunteering team! 

Scroll down and click on the roles in the ‘Volunteering Opportunities’ for more information, and to apply. Norfolk and Waveney Integrated Care System

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Volunteering Opportunities

Community Ambassador Volunteer (Ask Norfolk Parents forum) - online role






Are you someone with personal experience of parenting or caring for a child who would like to support other parents on their parenting journey? You can do that if you become a Community Ambassador Volunteer for Norfolk & Waveney Children and Young People's Health Services (NWCYPHS)!

We know that connecting with others who are also caring for children and young people can be really helpful - our Ask Norfolk Parents online forum, hosted by Health Unlocked, is a safe and supportive place for families of children and young people to share experiences, find information and gain support from each other.  As a volunteer, you will support our service by contributing to the activity on the Ask Norfolk Parents forum, answering posts, providing peer support and signposting, and ensuring that the online community remains a positive and engaging environment. 

If you have any questions and would like to chat to someone before you apply, you can contact the volunteer team by emailing

To be a Community Ambassador Volunteer, you need to:

  • Have your own experience of parenting or caring for a child.
  • Have an enthusiastic approach to the use of technology and digital media.
  • Be friendly, polite, and patient and be willing to help others and chat with others online
  • Make positive, helpful and supportive contributions to online conversations
  • Feel able to introduce new topics as appropriate
  • Be able to handle sensitive information from other parents/carer in a supportive and confidential manner.
  • Be able to commit to supporting on the forum at least once a week (length of time is expected to be up to 2 hours a week - volunteers can be flexible about when they volunteer due to the online nature of the role).

Other information:

  • A DBS check is required for this role; this will be at no cost to the volunteer.
  • Training, support and supervision will be provided to facilitate a warm, thoughtful, tolerant and understanding peer support online community. Team meetings will be held mostly online with occasional face to face sessions.
  • Volunteers are expected to the follow the Trust's policies and procedures, maintain confidential information and be compliant with their mandatory training.
  • Volunteers will need to have their own equipment (phone, tablet, laptop or PC) in order to be able to log in to the Ask Norfolk Parents online forum.


  • Online role - home based with occasional face to face meetings at Norfolk venues.
  • Optional attendance at occasional community events to promote and raise awareness of the services we provide to families.

If you would like to be part of an enthusiastic and supportive team, and experience the reward that comes with helping others then we would love you to get involved!


You can apply by selecting the "Fill in an application" button - please read the full Community Ambassador Volunteer Role Description by clicking here

We look forward to hearing from you!

Join us and you'll be a valuable member of the CCS Volunteer team! 

Dental Volunteer

This volunteer role supports the Dental HealthCare Team to ensure that patients attending appointments have a positive experience, as well as assisting with admin tasks and supporting staff during the working day.

Volunteers will telephone patients prior to their appointment to confirm/encourage attendance and ask any necessary pre-screening questions. They will welcome patients attending their appointments, reassuring those who may feel apprehensive. Once the patient has had their appointment, volunteers will encourage and help patients to complete the Friends and Family Questionnaires. They may also support the team with general admin tasks.

This is a fulfilling role where you can meet new people, gain experience of an NHS environment, help patients in a clinical setting and learn new skills along the way.

If you’re over 18 years of age, feel passionate about ensuring our patients have a positive experience, and you’re able to:

  • commit to 3.5 hours per week (9-12.30pm or 12.30-4pm), with the option for more hours if desired
  • commit to 6 months of volunteering after recruitment checks have been completed

..then we would encourage you to apply!

Training & support is provided throughout your volunteering experience.

These roles are located at:

Bury St Edmunds Dental Clinic, 7 Hillside Road, Bury St Edmunds, IP32 7EA

Ipswich Dental Clinic, Nash House, 17 Portman Road, Ipswich, IP1 2BP

Please read the Dental Volunteer Role Description before applying. 

Join us and you'll be a valuable member of the CCS Volunteer team! Apply Now!

Gardener (Bury St Edmunds)

Do you love gardening? Would you like to help our Dental Health Care service in Bury St Edmunds to maintain our outdoor spaces, including our staff garden area?

This is a great opportunity to volunteer in the fresh air, add volunteering to your CV, be a welcome part of the team and make a difference to our patients, visitors and staff.

This role involves general gardening duties such as weeding, pruning, planting, watering, as well as maintaining outdoor spaces by litter picking, sweeping and cleaning outdoor furniture.

This role is located at our Dental Healthcare site at 7 Hillside Road, Bury St Edmunds, IP32 7EA. Please click here to download the role description and apply here or select "fill in application" button and apply now! 

We look forward to hearing from you!

Mission Statement

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