Intake Assistant in the Community Support Services Department

Position and Department

Intake Assistant in the Community Support Services Department

Job Description

This spring and summer, join our amazing Community Support Services team and be a hero to pets and their families! You'll play a vital role in providing essential resources and support, helping keep families together. Imagine the joy you'll bring by connecting furry friends with the help they need to stay home with the ones they love.

Commitment

We’re looking for volunteers Monday through Saturday from 8 a.m. to noon, and especially from noon – 4 p.m.!

Principle Duties and Responsibilities

As a Community Support Services volunteer, you'll:

  • Become a communication whiz: Answer phones, triage calls, and send out purr-fectly friendly voicemails.
  • Help families find their fur-ever friends: Schedule appointments, guide them through shelter resources, and book in incoming furry guests.
  • Be a data whiz: Update records and collect information to help us care for all the amazing animals under our roof.

We believe everyone's unique talents play a vital role in our mission, so join our awesome team and become a superhero for animals!

Every rescue, every adoption, every happy bark, purr, and squeak – that's what drives us here at the SPCA. We all share the same values and goals and believe every volunteer should feel the same! Everyone’s help makes a difference for animals!

Requirements

  • Be a listening rock: Offer a compassionate ear and a shoulder to lean on, even when things get tough. Don't worry, we'll train you to navigate challenging situations while maintaining professionalism.
  • Become a shelter expert: Learn about all the amazing services we offer to the community, from adoptions to resources. Don't worry, we'll help you become a whiz in no time!
  • Guide families with care: Be there to discuss different options, including alternative surrender choices and end-of-life support, with empathy and understanding. We'll equip you with the skills and resources to navigate these sensitive conversations effectively.
  • You’ll also sprinkle kindness everywhere you go – it’s part of our mission! From animals and guests to volunteers and staff, your exceptional warmth will make a difference.
  • Let’s be an awesome team – your willingness to work with and respectfully communicate with our fantastic staff and volunteers is the key to success!

How to Apply

We’d love for you to join our team! To apply for this or any position, click the Fill in application. We kindly request that you refrain from making phone calls. 

If you have any questions please email VolunteerServices@yourspca.org. Please keep in mind that it may take up to one week to receive a response, so thank you for your patience!