Culture Volunteers Poole

Purpose: Do you know a bit about computers? Do you like helping others learn and do you have a fair amount of patience? We all learn in different ways and Poole Libraries like to offer different ways of helping people learn how to use a computer. Computer buddies provide help either in drop-in sessions or in one-to-one sessions for people who are a little bit beyond the absolute beginner stage.

There’s more information about the programme on our website at: http://www.poole.gov.uk/leisure-and-culture/libraries/learning-information-and-business/learn-to-use-a-computer/

Suggested Activities: 

• assist customers with basic computer queries on topics such as using the Internet, basic word processing and using email
• provide guidance on using the Internet safely
• help customers to use tablets, smartphones, eReaders etc 
• provide advice on how to research family history
• promote library online resources and IT sessions

Where: HamworthyLibrary

Time and Date: One or two sessions each week of 2 hours or more by agreement. Any day except Thursday.

Skills/Qualifications Required:  A fair knowledge of using PCs (not Macs) for day-to-day tasks such as word processing and emails but no technical expertise required. The main requirements are patience and a real desire to help people learn.

Support for you:  You will be supported day to day by the library staff.

Physical fitness required: Nothing specific but you should be able to sit for the duration of the session on a computer chair (or in your own wheelchair is applicable).

Are there disabled/access facilities?  Yes – good facilities as a new library

Travel expenses reimbursable?  Yes

Next Steps: There will be an informal discussion and a trial period

Supervisor/originator - Nell O'Hora