Front of House Volunteer - Whitehall Historic House

Are you able to offer excellent customer service?


Do you enjoy interacting with members of the public?


Are you interested in historic houses, local history projects and museums? 


Our volunteers have a vital role to play by providing a warm welcome to customers, delivering memorable, enjoyable tours and offering excellent customer service to our visitors. We are open throughout the week and welcome a wide range of customers who are interested to find out more about this beautiful historic building located in Cheam Village.  


Main tasks:

Greet visitors and welcome them into this historic building.


Handle initial enquiries about group visits.

Answer any customer queries and/or signpost to a member of staff if necessary.


Assist with setting up children’s activities, creating displays and assisting with arranging the collections.


Keep the Museum neat and tidy and clear away the activities once completed.


Stewarding at special events and open days that the house may hold.


Assist with decorating the house at Seasonal events throughout the year.


Opportunities to be involved in digital activities; for example, photography, social media.


Deliver tours to a wide range of people including general visitors and scheduled exclusive out of hours tours.


Learn and retell the stories of the house and it’s fascinating history.

Follow health and safety procedures to ensure the safety of our visitors.