Tour Guide or Steward at Whitehall Historic House

Tour Guide or Steward at Whitehall Historic House

Our volunteers have a vital role to play by providing a warm welcome to customers, delivering memorable, enjoyable tours and offering excellent customer service to our visitors. We are open throughout the week and welcome a wide range of customers who are interested to find out more about this beautiful historic building.

 

Main tasks: (training will be provided)

 

  • To meet and greet customers to the house and provide an overview of it’s history and answer any queries they may have.

  • Deliver tours to a wide range of people including general visitors and scheduled exclusive out of hours tours.

  • Learn and retell the stories of the house and it’s fascinating history

  • Recognise and assist visitors who may need help to ensure they have a memorable, comfortable and enjoyable visit.

  • Play a part in safeguarding the property and the objects within it.

  • Follow health and safety procedures to ensure the safety of our visitors

Skills Required :

 

  • Warm, polite, enthusiastic and friendly manner

  • The confidence and ability to talk to groups of people of all ages and backgrounds

  • Ability to convey information in an enjoyable and accessible way and respond to questions

  • Enthusiasm for meeting and chatting with people.

  • Interest in the local area and willingness to learn more about local history

 

When: A variety of shifts are available as the house is open weekdays and weekends.

 

Where: Whitehall Historic House,1 Malden road, Cheam, Surrey SM3 8QD

 

Benefits to you:

  • Opportunities to meet new people and be part of our friendly team

  • A chance to share your knowledge and enthusiasm.

  • Learn new skills and enhance current skills.

  • Improve your CV and future job prospects.

  • Help to preserve and promote local heritage and a beautiful and unique building