Front of House Assistant - Honeywood Museum

Front of House Volunteer at Honeywood Museum


Honeywood is a Grade II listed building next to Carshalton Ponds. The family-friendly museum re-opened in May 2012 after a refurbishment supported by the Heritage Lottery Fund. It has beautifully restored period details including an Edwardian Billiards Room, Drawing Room and Bathroom. Exhibitions tell the story of the house and the local area. There is a diverse on-going programme of events for visitors of all ages.

Our volunteers provide a warm welcome and excellent customer service to visitors and a positive contribution to the upkeep and continuing development of Honeywood.


Main tasks:


  • Greet visitors, record admissions, take payments and give a museum mini-guide

  • Answer telephone enquiries and record all messages.

  • Handle initial enquiries about group visits.

  • Look after the shop, serve customers and use the till.

  • Assist with the preparation of materials for events and activities including crafts


Skills required:


  • Warm, polite and friendly manner

  • The ability to communicate with people all of ages and background

  • Enthusiasm for meeting and chatting with people

  • Interest in the local area and willingness to learn more about local history

  • Confidence to approach members of the public

  • A proactive and positive attitude

  • Willingness to handle money and use an electronic till (training provided)


When: A regular commitment of 3 hours per week or per fortnight.

Where: Honeywood Museum, Honeywood Walk, Carshalton SM5 3NX.

Benefits to you:


  • Opportunities to meet new people and be part of our friendly team of volunteers

  • Sharing your knowledge and enthusiasm to make a difference to our visitors

  • Learn new skills and enhance current skills

  • Improve our CV and future job prospects

  • Gain a sense of pride and satisfaction from helping others in your local community

  • Help to preserve and promote local heritage.


Support offered:

We are fully committed to ensuring that volunteers have a positive experience and are fully supported.  You will receive training and induction for this role, and ongoing support from a member of the museum staff.