Tour Guide
Tour Guide Volunteer Job Description
Fort Amherst Heritage Trust is looking for Tour Guides to guide all our visitors through our Tunnel network and external spaces. You should be a confident public speaker and enjoy sharing your love of history to people of all ages.
Fort Amherst is the UK’s largest Napoleonic Fort, which is maintained and protected almost entirely by volunteers. By volunteering at Fort Amherst, you will be helping to preserve Medway’s history, whilst also potentially learning new skills and making new friends.
Responsibilities
- Being the face of Fort Amherst
- Welcoming all visitors in a polite and professional manner.
- Share factually accurate history and stories with our visitors.
- Ensure each of our visitors are kept safe whilst on a tour.
- Engage a variety of people.
- Answer questions politely and confidently
Requirements & Skills
- Excellent communicator
- Customer Service skills
- Patience and react well under pressurised situations
- A love of history and heritage
- A good memory
