Gymnasium Attendant (Brookfield Residential YMCA at Seton and Shane Homes YMCA at Rocky Ridge only)

VOLUNTEER POSITION

Gymnasium Attendant

 

Location

Shane Homes YMCA at Rocky Ridge

Brookfield Residential YMCA at Seton

Department/Team

Sport

Date of Revision

July 2021

Time Commitment

2 hours per week, mostly during evenings and weekends
Scheduled times vary

Staff Partners

Sport Supervisor

 

 

POSITION OVERVIEW


Gymnasium Attendants help provide positive experiences and promote healthy communities at our
YMCA’s by building relationship with gymnasium drop-in participants. Gymnasium Volunteers help
supervise the gymnasiums during drop-in hours. This position includes helping make drop-in gym a
welcoming area by talking to participants as well as helping ensure everyone is safe and following the rules.

Age requirement: 18 years +

 

KEY RESPONSIBILITIES

 

The Gymnasium Attendant will:

 

  • Maintain a safe environment by following policies and procedures to manage risks associated
    with participation in sport programs
  • Build relationships with the sport participants, their families and YMCA staff and volunteers
  • Communicate, engage and enforce policy and procedures with all gymnasium users.
  • Trouble shoot and provide conflict resolution to any appointment bookings or user concerns   
  • Ensure safety, communication and a sense of belonging are high priorities
  • Set up and take down equipment
  • Work collaboratively with other staff and volunteers
  • Communicate with Sport Supervisor and/or Duty Manager regarding any situations during
    your shift

 

 BENEFITS

      • Gain valuable practical experience in a leadership position
      • Complimentary YMCA Calgary membership (upon completion of the 
        probationary period and all required trainings) 
      • Training and education opportunities throughout the year (if applicable)  
      • Enhance technical skill set
      • Join a team of enthusiastic and interesting people who share a passion
        for leading positive programs to build happy and healthy communities

 

TRAINING

1. YBeginnings Orientation

2. Health & Safety and Child Protection Training

3. Position-specific Orientation and Training

a. Processes & Tools

b. Expectations

4. Ongoing training & support

 

SKILLS
At YMCA Calgary we ensure our volunteers are a fit based on their strengths, interests,
and future goals. The successful candidate will have the following: 

  1. Customer service experience 
  2. Can think quick on your feet and can problem solve to de-escalate situations 
  3. A love for sport as well as personal and community development 
  4. Ability to stand for 2 hours 
  5. Excellent communication skills
  6. Ability to take initiative, be creative, and self-directed
  7. Attention to detail and customer oriented
  8. Engaging and outgoing personality
  9. Capable of working independently and collaboratively
  10. Experience engaging and working with diverse groups of people

 

QUALIFICATIONS

  1. Evidence of a clear Police Information Check and Vulnerable Sector Search 
  2. Three references – one can be personal reference
  3. Able to attend and complete required YMCA trainings which may be at various
    YMCA locations
  4. Available evenings and/or weekends