Climbing Wall Volunteer

YMCA Calgary Volunteer Position

Volunteer Title: Climbing Wall Volunteer             

Location: Shane Homes YMCA at Rocky Ridge, Shawnessy YMCA, Saddletowne YMCA, South Health Campus YMCA

Reports To: Day Camps and Climbing Supervisor

Date of Revision:  April 2023

Note: This role has an age requirement of 16+ years.


YMCA Calgary is currently looking for volunteers to join our Climbing Team. As a volunteer, you will provide fun & safe climbing experiences for children and families alongside a certified Climbing Instructor. Previous experience in climbing is not required.


Time Commitment

This position requires a 6-month commitment. Volunteers are expected to commit to one (1) volunteer shift per week. Shifts are 1-2 hours in length and are typically scheduled weekday evenings and weekend mornings and afternoons.

Duties and Responsibilities

Health and Safety

  1. Maintain a safe environment by following YMCA Calgary policies and procedures
  2. Build relationships with members, participants, and YMCA staff and volunteers
  3. Communicate with YMCA Staff regarding any situations during your volunteer shift

Program Support

  1. Ensure safety, communication, and a sense of belonging are high priorities
  2. Manage risks associated with participation in programs
  3. Work collaboratively with other staff and volunteers
  4. Support the YMCA Climbing Instructor in facilitating quality experiences during registered program and open climb experiences
  5. Assist the Climbing Instructor with keeping children engaged in off-wall activities.
  6. Support the check-in process required for climbing including online waivers, open climb appointments and sign-in/out systems.


At YMCA Calgary we ensure our volunteers are a fit based on their strengths, interests, and future goals. The successful candidate will have the following: 

  1. Experience building relationships with children, youth & families
  2. Customer service experience 
  3. Ability to stand for 2 hours
  4. Excellent communication skills
  5. Ability to take initiative, be creative and self-directed
  6. Attention to detail and customer-oriented
  7. Engaging and outgoing personality



  1. Develop practical leadership skills
  2. Complementary YMCA Calgary membership (after 3-month probation)
  3. Education and professional development opportunities


  1. Clear Police Information Check with a Vulnerable Sector Search (volunteer letter will be provided after interview)
  2. Three references (two professional)
  3. Able to attend and complete required trainings

Orientation and Training

  1. YBeginnings Orientation
  2. Health, Safety, and Risk Training
  3. Child Safety and Protection Training
  4. Position-specific training
    1. Processes and tools
    2. Expectations
  5. Ongoing training and support