Health and Wellness - Lavender Heights HIV/STI Testing Support


STI/HIV Testing Support Volunteer


Health Services Outreach Manager


SUMMARY:  STI/HIV Testing Support Volunteers provide client-centered and data capturing support to the Sexual Health Team during operations of Rapid HIV and STI Testing. Volunteers can expect to engage with Center clients to assist with completing and/or verifying required paperwork, ushering clients to the tester, distributing free condom packs, or encouraging and helping clients to complete a Health Needs Assessment currently being conducted.


ESSENTIAL FUNCTIONS: (Volunteers can expect to be asked to do any of the following):

  1. Ensure all client testing paperwork is accurately completed, and provide assistance as needed. Maintain a supply of ready blank packets for new clients.
  2. Coordinate all clinic traffic-flow to eliminate bottlenecks and reduce wait times and usher clients to testers when it’s their turn.
  3. Act as liaison between community members and the Sexual Health Team, answering any clinic-related questions, as needed.
  4. Distribute and and/or assemble condom packs.
  5. Assist the Sexual Health Team with getting clients to successfully complete the “Community Care Check-in Survey”.
  6. Accurate entry of data into multiple reporting platforms.



  1. Experience with crowd control and interacting with the general public
  2. Ability to work independently with little instruction as well as part of a team
  3. Strong interpersonal communication skills. Ability to communicate efficiently in fast paced situations
  4. Ability to adapt in fast paced situations with shifting priorities.



  1. Passion for The Center’s mission and work to create a region where LGBTQ+ people thrive and a commitment to follow all policies and procedures of the organization.
  2. Experience working with the LGBTQ+ community and familiarity with issues of particular relevance to LGBTQ+ people.
  3. Understanding of the historical context that created the need for Pride events for the LGBTQ+ community.
  4. Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in an intersectional environment.



This volunteer position provides volunteers who fully engage the potential to experience:

  1. Experience engaging patients in a clinical setting
  2. Build relationships with Center staff which could lead to more volunteer opportunities and the potential to be trained on scribing



The Sacramento LGBT Community Center works to create a region where LGBTQ people thrive.  We support the health and wellness of the most marginalized, advocate for equality and justice, and work to build a culturally rich LGBTQ+ community.



The Sacramento LGBT Community Center is proud to be an equal opportunity organization. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender or intersex are encouraged to participate.  The Center maintains a policy of non-discrimination with respect to employees, volunteers, interns, and applicants. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical/mental condition, perceived physical disability or veteran status, or any other basis prohibited by statute.


Qualifications Required

  • Confidentiality Agreement Must be at least Complete
  • COVID-19 vaccine verification Must be Complete
  • Media Release Must be at least Complete
  • Policies and Agreements Must be Complete
  • Volunteer Agreement Must be Complete
  • Volunteer Handbook Must be Complete
  • Waiver of Liability Must be at least Complete