Sacramento LGBT Community Center

SUMMARY:

Festival Captains are frontline volunteer leaders for Sacramento Pride. Captains supervise and support volunteers within a designated functional area (e.g., beverage, ticketing, gates, hospitality, etc.) and are responsible for ensuring their area operates smoothly, safely, and in alignment with event expectations.

Captains are expected to participate in either the festival set-up and daily opening procedures or evening reset and festival breakdown operations.

Captains report directly to their assigned Committee Lead in their area.

ESSENTIAL FUNCTIONS:

Volunteer Supervision

1. Directly supervise volunteers during assigned shifts
2. Provide quick on-site orientation and task clarification
3. Monitor performance and morale
4. Address minor concerns; escalate larger issues

Operations

5. Oversee setup, active operations, and breakdown for assigned area
6. Monitor supplies and staffing needs
7. Support crowd flow and guest experience
8. Ensure adherence to safety and event policies

Communication

9. Maintain active communication with Committee Lead
10. Relay updates, concerns, or incidents promptly
11. Attend required Captain briefings

QUALIFICATIONS AND EXPERIENCE:

1. Prior SacPride or large event experience preferred
2. Strong communication and problem-solving skills
3. Ability to maintain calm under pressure
4. Ability to stand/walk for extended periods outdoors

REQUIREMENTS:

1. Experience working with the LGBTQ+ community and familiarity with issues of particular relevance to LGBTQ+ people.
2. Passion for The Center’s mission and work to create a region where LGBTQ+ people thrive, and a commitment to follow all policies and procedures of the organization.
3. Respect for everyone’s real or perceived sex, gender, sexual orientation, gender identity, and gender expression, including pronouns.  
4. Commitment to anti-racism and racial equity. 
5. Ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, socioeconomic backgrounds, religions, ages, English-speaking abilities, immigration statuses, and physical abilities in an intersectional environment.
6. Excellent verbal, written, and interpersonal communication skills; fluency to read, write, speak, and hear English.
7. Business Casual attire and closed-toed shoes required.
8. Physical Demands: Volunteers in this role will be required to convey detailed spoken instructions to others accurately, and to hear, understand, and distinguish in-person speech, lift up to 50lbs, use computers and office equipment. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.  
9. Drug and Alcohol-Free Policy: The Sacramento LGBT Community Center is committed to maintaining a safe, productive, and welcoming environment. Volunteers are expected to perform their duties free from the influence of drugs or alcohol. Individuals found under the influence while volunteering will face disciplinary action, up to and including permanent removal from the volunteer program.

POTENTIAL BENEFITS:

This volunteer position provides volunteers who fully engage the potential to experience:

1. The opportunity to be part of a passionate, mission-driven nonprofit team.
2. Hands-on experience creating affirming spaces that directly impact LGBTQ+ youth.
3. A chance to bring your unique skills and passions to life in a supportive environment while empowering the next generation.