Misericordia Community Hospital / Villa Caritas

Becoming a Volunteer


Volunteering with Misericordia Community Hospital & Villa Caritas is a unique opportunity to support Patient Care.


Misericordia Community Hospital (MCH) and Villa Caritas (VC) volunteers are individuals looking for a rewarding experience to provide meaningful support to patients and their families through variety of roles. Volunteers are a vital link in the important work of Covenant Health.


What is the Role of the Volunteer?


Volunteers provide assistance to patients and their families in a variety of roles throughout a patient’s health care journey. Although there are a variety of volunteer opportunities available at each site, some of our key positions include:


Misericordia Hospital site:

  • Volunteer Visitors – Visiting with patients and engaging with them in conversation and activities to make their hospital stay a little more enjoyable.
  • Volunteer Greeters – Arriving at a hospital door, stressed by the need to have to come to a hospital, struggling to find a parking spot and be on time for an appointment – the volunteer way-finder will welcome patients, families and visitors and offer guidance and support.
  • Volunteer Supported Retail Shops – Volunteering in our beautiful gift shops while providing compassionate retail service to patients, visitors and staff. Funds raised are used to support patient comfort and care.
  • Emergency Programs – Arriving at the door of an Emergency department either for your own needs or arising from the call of your family can be overwhelming. The ER volunteer will support patients and families in getting the support they need.


Villa Caritas site:


  • Friendly Visitor – To visit and converse with patients in the units; can make use of activities such as card playing, puzzles and board games, listening to music and generally interacting compassionately. 
  • Chapel Attendant Volunteer – To assist the Chaplain in accompanying patients from the units to the Chapel and then back to the units following the service.
  • Music Support Volunteer – To assist the Chaplain by providing musical accompaniment for the Chapel Services (i.e. vocal, piano, or guitar).
  • Hymn Sing Volunteer – To assist the Chaplain with patients to participate during Sing-Along events.



What are the qualities of a volunteer?

 If you are considering volunteering with MCH/VC, consider whether or not you have an interest and ability in:

  • Being able to work collaboratively with health care providers to improve care and experiences for patients and their families.
  • Having a strong desire to help others
  • Being a compassionate listener
  • Having an ability to show respect for the perspective of others
  • Having an ability to work independently or as part of a team
  • Have a willingness to give your time on a weekly basis for a minimum of six months


Want to apply?


If you think that volunteering with MCH/VC is right for you and you are ready to get started, please follow these simple steps:


Step 1:             Click the [Fill in Application] button on the right-hand side of this page and

 complete the application form.


Step 2:             Volunteer Services will review your information to see if your interests and

                        availability match our organization and the roles available.


Step 3:             If it is agreed that volunteering with MCH is something that you would like to

pursue, you will be asked to complete our volunteering onboarding process



  • Completing a Police Information Check
  • Completing a Baseline Health Screening Assessment
  • Supplying two (2) references
  • Signing a Confidentiality Agreement outlining the expectations of volunteers in the hospital
  • Participating in our online, site, and program specific orientations
  • Signing a photo/media and email consent form, if applicable.


Step 4:             Learn how to use our volunteer system, how to sign up for opportunities,

                                    and how to enter volunteer hours. This can occur during or after

                                    onboarding is complete.


If you have any question, please contact us by email: Esperanza.alvez@covenanthealth.ca


Frequently Asked Questions



How do I become a volunteer?


Please review the information on this page and then submit a completed application. We recruit and place those best suited for our programs.



How old do you have to be a volunteer?


We accept volunteers 13 years old or older. However, certain placements may have age restrictions.


How long are the volunteer service shifts?


Most of our shifts are 2 hours, once a week. However, some positions do require a 4-hour commitment once a week.


How long of a commitment do I have to make?


Our program requires a 6 consecutive month of commitment to our program.


How long does the process take to become a volunteer?


The clearance process can take anywhere from 2 weeks to 2 months depending on the documentation provided during the interview.


Is there an opportunity to move from one volunteer role to another?


Yes, we encourage you to seek new challenges and opportunities, but we ask that you commit to your initial placement for at least three months. Depending on your availability, you may wish to volunteer in more than one department.


Can I do more than one volunteer position?


Yes, depending on your availability and the vacancies.


Do I need a Police Information Check Clearance?


Yes, these are required when working with the vulnerable population.


Can you give me a reference if I need it?


Yes, our department completes verification references for our volunteers. Since we do not directly supervise volunteers in most positions, we ask that our volunteers get to know the front line staff they work with each week as they are in a better position to see volunteers in action.


If my work schedule changes, is there flexibility in changing my volunteer placement?


Yes. Please consult with the Coordinator, as there are specific requirements in specialized programs.


I would like to volunteer

Fill in an application

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General Interests

Mission Statement

Our Mission

We are called to continue the healing ministry of Jesus by serving with compassion, upholding the sacredness of life in all stages, and caring for the whole person - body, mind, and soul.

Our Values

As a Catholic organization, we are committed to serving people of all faiths, cultures, and circumstances according to our values: compassion, respect, collaboration, social justice, integrity, and stewardship.

Our Vision

Inspired by our mission of service, we will be leaders and partners in transforming health care and creating vibrant communities of health and healing.