We are accepting volunteers! Please join BBD in saving lives in the midst of COVID!
Salisbury MD, Dover and Newark DE, Concord PA and mobile drives ALL OVER Delmarva (Maryland eastern shore, all of Delaware, and into Virginia).
1. After completing the application, the next step is to talk with the onboarding volunteer. Please follow instructions and email volunteer@bbd.org with open dates/times you can talk on the phone.
2. Log into and bookmark: www.myimpactpage.com on a computer, and/or download and use the My Impact APP from your device APP store (free download)
3. Please complete the online training to be qualified to volunteer with us!
Log into myimpactpage.com using username/password you created in your application.
Click on MY PROFILE tab. Click on Training and follow instructions there.
4. You may also ask to join our Blood Bank of Delmarva Facebook group here: https://www.facebook.com/groups/delmarvabloodvolunteers/
I look forward to meeting you in person or via phone and getting you started on a life changing experience!
Angela Williamson, CVA
Volunteer & Community Relations Specialist
Blood Bank of Delmarva
100 Hygeia Drive
Newark, DE 19713
302-737-8405
awilliamson@bbd.org
If you enjoy interacting with people, you'll love serving refreshments and interacting with our donors! Canteen - help donors by getting them a refreshing drink, make sure they are feeling well, and restock the snacks!
REFRESHMENT AND DONOR CARE CENTER VOLUNTEER
Purpose: Thank donors for their gift of life, provide refreshments for donors and observe donors for any possible adverse reactions.
Responsibilities (detailed description at end of form):
Qualifications/Skills:
Physical Demands:
☒Sits ☒Stands ☒Required to walk, and reach with the hands and arms
☒Hands are regularly used to handle, write or type
☒Weights up to 20 lbs. are occasionally lifted in this role
Benefits:
Time Commitment:
Orientation and Training Required:
Policy/Procedure:
Call and leave a message at the center reception desk: (302) 737-8405.
Inclement weather – Call 302-737-8405 ext. 411 for updates – but please be safe and don’t report to volunteer if the conditions are not good, even if the centers or mobiles are operating! Your safety is a priority. If not coming in for your shift, contact Center Lead Volunteer and Angela Williamson. Call and leave a message at the center reception desk: (302) 737-8405.
Staff Responsibilities for this Volunteer Role
functions and tasks of this Refreshment and Donor Care Volunteer role and attests to being fully capable to perform these volunteer tasks without restrictions.
Volunteer Signature: Date:
Print Name: ____________________________________________
Blood Bank of Delmarva:
Volunteer Relations: Date:
Angela Williamson, Community & Volunteer Relations Specialist
Staff supervising this role: Date:
Angela Williamson, Community & Volunteer Relations Specialist,
Staff supervising this role: Date:
Donor Services Center Manager
REVIEW/AND SIGN FOLLOWING REFRESHMENT AND DONOR CARE PROCEDURES!
REFRESHMENT AND DONOR CARE PROCEDURES:
PRINCIPLE:
“The donor shall be observed during the donation and for a length of time thereafter.” Standards for Blood Banks and Transfusion Services – 5.3.2
Prepare refreshments and supplies as appropriate.
Make sure room looks neat and nice.
Turn on TV ONLY the following channels can be played on the Refreshment Area TV. Christiana: Games 179, ESPN 26, 27, HGTV 62, Food 58, History 59
Dover: Games 179, ESPN 26, 27, HGTV 62, Food 58, History 59
Salisbury: Games 66, ESPN 31, 32, HGTV 46, Food 44, History 64
Concord: Games 179, ESPN 26, 27, HGTV 62, Food 58, History 59
If the donor does not wish to stay in the Refreshment Area:
Ask the donor to complete a Refreshment Area Release Form (BBD-Form-1024):
Host(ess): Fill in unit number, sign as witness and date.
Donor Services lead/designee will retrieve forms from Refreshment Area at the end of shift and sign/date for review. Forward forms and/or completed logbooks to Donor Services Technical Support for filing.
NOTE: Platelet apheresis (PA) donors are not required to stay in the Refreshment Area unless indicated by staff.
B. Offer the donor refreshments.
1. Get the drinks and snacks for the donor, NOT self-serve.
2. Notice if donor finishes drink/snack early in their 15-minute time, ask if they’d like another.
3. Wipe table and chair with disinfectant after each donor leaves.
I. Monitoring the Donors:
A. Observe for signs of reaction:
1. Restlessness
2. Perspiration (forehead, upper lip or generalized)
3. Pallor (loss of color)
4. Sighing or yawning
5. Verbalization of ill feelings
6. Fainting
NOTE: It is very important to observe the donors at all times while they are in the Refreshment Area. NO reading or other activities while donors are in the room. Attention and eyes on donors while they are in the room.
B. If you suspect or observe a reaction:
1. Immediately ask the donor to put his/her head down on the table.
2. Ring the bell or press the buzzer to summon donor room staff.
NEVER leave a donor unattended!!
NOTE: If unable to reach the bell, call for help or ask another donor to ring the bell.
3. Stay with the donor until staff arrive.
C. Bleeding from the venipuncture site:
1. Instruct the donor to apply firm pressure to the venipuncture site.
2. Ring the bell or press the buzzer to summon donor room staff.
NOTE: If unable to reach the bell, call for help or ask another donor to ring the bell.
D. Donor Services will care for the donor and perform any necessary cleanup. It is NOT the responsibility of the volunteer to come into contact with blood or clean surfaces contaminated from the donor. Donor Services are responsible for and are trained to care for the donor and any clean-up that is necessary.
1. DO NOT touch or handle the donor’s blood.
2. DO NOT attempt to clean surfaces that were contaminated with donor blood.
E. Restroom:
1. If a donor must use the restroom, make a note how long they have been in the restroom.
2. If gone more than a few minutes, try knocking on the door. If no answer, ring the buzzer for staff assistance.
3. Give staff the restroom key (Christiana Center located on hook next to buzzer left of the computer).
4. Volunteers never open the door. Staff will take care of the situation.
F. Sign-Out:
1. After the donor has been in the Refreshment Area for 15 minutes:
a. Inform the donor that their time is completed.
b. Record the time the donor leaves in the Refreshment Area notebook.
c. Record your initials in the “Host” column.
II. Miscellaneous information:
A. In accordance with good health practices especially where food and drinks are served:
1. Bandage/cover up any cuts, abrasions, or sores on exposed skin. Donor Services staff can give you a band aid.
2. When sneezing/coughing use the bend in your elbow to cover your mouth. Wash your hands if you sneeze, cough, blow your nose using a tissue, or otherwise touch your face or other dirty counter/table surfaces.
3. Wash hands before making coffee, handling food items or drinks, and often throughout the day.
4. Disinfect handles before and after your shift – refrigerator, cabinets, microwave, and anything else touched by multiple people.
III. Fire Emergency Evacuation
A. For fire drills or real fire evacuation, it is Donor Services STAFF responsibility to accompany the donors out to the designated meeting area so the donors can be monitored.
B. You are responsible to get yourself out safely to the designated area following staff instructions.
IV. Filing
A. Refreshment Area logbooks, when filled, are filed in the Christiana Center by staff.
B. Refreshment Area Release Form (BBD-Form-1024) are filed in the Christiana Center by staff.
REFERENCES:
REFRESHMENT AND DONOR CARE VOLUNTEER
Volunteer Signature: Date:
Print Name: ____________________________________________
BLOOD BANK OF DELMARVA:
Volunteer Relations: Date:
Angela Williamson, Community & Volunteer Relations Specialist
Staff supervising this role: Date:
Angela Williamson, Community & Volunteer Relations Specialist
Staff supervising this role: Date:
Donor Services Center Manager
Help donors feel comfortable and welcomed to the Blood Bank of Delmarva! Give a smile, welcome and offer snacks/drinks if donor hasn't had something recently. You are the first person a donor sees as they enter and you give them a great start to their donation process!
CENTER GREETER VOLUNTEER
Purpose: Greet and help direct donors upon their arrival at the Blood Bank of Delmarva center.
Responsibilities:
Qualifications/Skills:
Physical Demands:
☒Sits ☒Stands ☒Required to walk, and reach with the hands and arms
☒Hands are regularly used to handle, write or type
☒Weights up to 10 lbs. are occasionally lifted in this role
Benefits:
Time Commitment:
Orientation and Training Required:
Policy/Procedure:
Staff Responsibilities for this Volunteer Role
CENTER GREETER VOLUNTEER
Volunteer Signature below constitutes understanding of the requirements, essential functions and tasks of this Center Greeter Volunteer role and attests to being fully capable to perform these volunteer tasks without restrictions.
Volunteer Signature: Date:
Print Name: ____________________________________________
Blood Bank of Delmarva:
Volunteer Relations: Date:
Angela Williamson, Community & Volunteer Relations Specialist
Staff supervising this role: Date:
Registration Staff, Donor Services
I like to talk with people and am interested in helping spread the news at local community events be staffing a table, sharing information, and interacting with the public.
https://www.youtube.com/watch?v=URzvqeDtGGA
Purpose: Share information with the community about the importance/urgency of blood donation through education about the blood donor to recipient process and regional need.
Responsibilities:
Qualifications/Skills:
Physical Demands:
☒Sits ☒Stands ☒Required to walk, and reach with the hands and arms
☒Hands are regularly used to handle, write or type
☒Weights up to 20-40 lbs. are occasionally lifted in this position
Benefits:
Time Commitment:
Orientation and Training Required:
Policy/Procedure:
Staff Responsibilities for this Volunteer Position
AMBASSADOR VOLUNTEER
Volunteer Signature below constitutes understanding of the requirements, essential functions and tasks of this Ambassador Volunteer role and attests to being fully capable to perform these volunteer tasks without restrictions.
Volunteer Signature: Date:
Print Name: ____________________________________________
Persons under the age of 18 will need a parent or guardian permission and signature.
Parent/Guardian Signature : Date:
Printed Name of Parent/Guardian:
BLOOD BANK OF DELMARVA:
Volunteer Relations: Date:
Angela Williamson, Community & Volunteer Relations Specialist
Staff supervising this role: Date:
Print Name: ____________________________________________
We are looking for people who ae able and interested in talking with people on the phones! If this is you, we'll be happy to talk with you!
I enjoy being physically active!
This may include helping with mobile drive set up of the beds, carts, canteen, tables, moving bins, etc.
If you enjoy working on computers, keeping things organized and up to date, this is for you. We have a variety of tasks in excel, word, and related programs.
I want to or have experience in the healthcare industry. This may include doing non-medical tasks on the donation floor like getting a drink/snack for a donor, changing the TV station, etc. Helping the donor feel good and cared for.
I love taking photos and processing them into usable pieces for marketing, appreciation events, flyers, etc. I can help you take photos, record training and make into good videos.
I love taking video clips and editing them into a video usable as promotion, introduction, training, or other uses.
This is a newer role and will be developing along with our events. If you enjoy helping create an event, let us know!
For some of our events, we like to have entertainment. If you have the talent and want to share with us at events, please let us know your specialty.
Activity | Shifts | Start | End | |
---|---|---|---|---|
Dagsboro Canteen interest | 1 | |||
SERVICE –
TEAMWORK -
ACCOUNTABILITY-
RESPECT-
INTEGRITY -
QUALITY -
1954
2,100+ businesses and organizations
1.5 million people in Delaware; Cecil County, Maryland; and on Maryland and Virginia’s Eastern Shore
Newark, DE
Dover, DE
Salisbury, MD
Chadds Ford, PA
More than 30 convenient mobile donor sites located throughout Delmarva. Please call 1-888-8-BLOOD-8 for an appointment or make an appointment online.
We currently serve 19 facilities in the Delmarva region.