Volunteer Opportunity: Sheldon M. Chumir Centre – Urgent Care Support Volunteer

Location: Sheldon M. Chumir Health Centre – Urgent Care

Department: Volunteer Resources – Urgent Care Support Team

About the Role

• Help patients, families, and visitors feel welcome in Urgent Care
• Guide patients to rooms or testing areas
• Offer comfort items (blankets, drinks) when asked by staff
• Keep waiting areas and rooms tidy and organized
• Support Urgent Care staff with small tasks as needed

Duties and Responsibilities

• Greet and assist patients and visitors; provide snacks, water, or warm blankets if directed
• Escort or direct patients to assigned rooms
• Restock supplies and equipment when needed
• Wipe down chairs, recliners, and work areas
• Provide friendly conversation to help patients feel at ease
• Support Clothing Program and Food Pantry organization
• Always follow safety rules and protect patient privacy

Ideal Volunteer

• Mature mindset and enjoys helping people - Above the age of 18
• Friendly, polite, and respectful
• Works well with others and follows directions
• Calm and composed in a busy area
• Dependable and on time
• Interested in learning about health care (great for pre-med or future health care students)
• Able to commit to a regular weekly shift

Training and Support

• Attend AHS Volunteer Orientation
• Complete one to two shadow shifts with an experienced volunteer
• Ongoing guidance from the Urgent Care Coordinator

Shift Availability

Monday to Sunday:

• 8:00 am – 11:00 am
• 11:00 am – 2:00 pm
• 2:00 pm – 5:00 pm
• 5:00 pm – 8:00 pm 
• 8 pm - 11 pm 

Commitment

• Minimum 12 volunteer hours per month
• Minimum 1 year commitment - With a successful volunteer program, a professional reference if earned will be provided.

How to Apply

• Apply through AHS Volunteer Resources
• Select Sheldon M. Chumir Health Centre – Urgent Care Volunteer