General Patient and Family Support
Examples of responsibilities:
-
- Assist with way-finding, direct and escort patients and other clients (e.g. caregivers, visitors) to different areas in the hospital
- Provide information pertaining to a patient’s visit to the hospital
- Greet and welcome visitors
- (Navigator, Information Desk, Waiting Room Support, Critical Care Units, Emergency Department)
- Provide activities for patients – examples include providing reading material, playing cards, board games, puzzles, talking, reading to patients, writing letters, arts and crafts
- Assist family members and visitors with general inquiries and way-finding
- Liaise between visitors and medical staff
