Douglas Macmillan Hospice

Volunteering Opportunities

Our volunteers are absolutely vital to the work of Dougie Mac Hospice; without them we simply couldn’t continue to provide such a high level of patient care and support. Their enthusiasm and commitment helps us to help others in our community.

With lockdown restrictions easing we are returning volunteers in most areas, we also have some vacancies in our shops and in both our adult and children and young adults hospice which you can get more information about below.

To apply to be one of our Dougie Mac volunteers please complete the application form, we will then be in touch on the contact details you give us. Unfortunately at this time we are unable to offer either work experience or student placements

We will then take you through the application process and provide you with the training you need to get the most out of your volunteering journey with us. We look forward to welcoming you to the Dougie Mac family.


I would like to volunteer

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Volunteering Roles with Dougie Mac

Facilities & Gardening Support

Love the outdoors or fancy something different every day? One of these roles is waiting for you!:

  • Maintenance Support - are you good at DIY? why not help our friendly maintenance team on both our hospice sites with painting, decorating, general repairs etc.
  • Drivers - Transporting documents, linen and bloods to UHNM and also weekly collection of PPE for our amazing care staff.
  • Housekeeping - on both sites assisting with general cleaning duties and laundry

These are pretty popular so they may not be available all of the time.

Office & Admin

Excellent on Excel? a Wizz on Word? Dazzling at Databases?

Why not use your skills to support the huge administration tasks that go on behind the scenes at the hospice. Admin roles are Monday-Friday in office hours and include: Reception, Fundraising, Finance, Lottery, Learning and Development, HR, Voluntary Services and more!

We have various admin roles throughout the hospice and they get snapped up pretty quickly! Apply and tell us about your experience and we will talk you through the roles we have available. 

Current role

  • Finance Post Opening/Banking and Logging Volunteer 




Shop Assistant

Love a Charity Shop? who doesn't!? Our 21 shops are at the heart of the community we serve and raise over £3.5m each year from donated goods. 

Would you like to be part of something amazing? There are various roles available from greeting customers, sorting donations and serving on the till all whilst making money for the hospice and maximising with Gift Aid*.

  • We have vacancies in all of our shops but particularly need volunteers in:
    • Norton
    • Barlaston

eBay Volunteer - Longton Commerce; sorting clothes bundles for listings, packaging and post, general process of items for eBay, photography skills an advantage.

As well as these we have our Warehouse; soon to be our MEGAstore on Federation Road in Burslem. This is a busy and big store and would really suit someone who likes to be on the go all of the time. If you want to increase your step count this is definitely the place for you, Beverley one of our volunteers regularly walks 5 miles during a volunteering shift!  

If you have retail experience or need it we want to hear from you. We offer full training and  being part of an amazing team. In return we ask for a serious commitment (usually one shift of 4 hours per week). Our shops rely heavily on volunteers and without them we couldn't raise the money for the care we provide.

*Gift Aid enables the hospice to make an extra 25% on the money we receive from donated goods, at no extra cost!. Full training is given to all our shop volunteers, for further info click HERE

Collection Box Agent

A great opportunity to get out and about! Collecting boxes in shops and business premises raise thousands of pounds for the hospice. THE BEST thing about being one of our collecting box agents is feeling the weight of the boxes filled up with spare change by our amazing supporters. If you have

  • access to your own transport
  • some spare time 
  • like chatting to people
  • want that lovely feeling of bringing money into the hospice

Then this is for you! 

We have various locations (within the North Staffordshire area) with boxes to exchange & return to the hospice. This can be ad-hoc or a regular round and is ideal if you like to manage your own time. A "round" is usually in a designated area such as a high street but can vary.

We particularly need volunteers in:

  • Hanley
  • Biddulph
  • Stone
  • Longton
  • Blurton
  • Fenton
  • Newcastle
  • Trentham

We can't wait for you to start!

Buddy - Community Support and Befriending


Can you support a carer or patient and really make a difference? This is a varied role directly helping both patients (adults) and carers to take make life just a little bit easier:

  • Buddy - visiting patients homes to support them and their family (under strict COVID restrictions*)
  • Transport - helping patients to make essential trips to medical appointments. You may also be asked to help transport equipment, such as wheelchairs (own transport essential).
  • Telephone befriender - a listening ear on a regular basis for companionship.

You can be involved in all areas or just one, extensive training and support given.

*individual risk assessment will be carried out

Children and Young Adult's Services

We currently have vacancies for Sibling Support volunteers. 

Siblings have their own needs and love the focused attention of a volunteer. It is really tough having a brother or sister who is very sick. The main focus of the Sibling Support Volunteers is to ensure the sibling thoroughly enjoys themselves.

here are some of the tasks our Sibling Support volunteers could be doing:

  • Engage sibling in play, recreation, sports and other areas of interest such as computer games
  • Supervise free play in both our inside and outside areas
  • Help keep play areas clean, tidy and organised
  • Choose activities which are child-led where possible
  • Utilise the wide range of resources available in-house
  • Assist at mealtimes with drinks and meals

You need to :

  • Enjoy interacting with children and young people
  • Good relationship building skills
  • Good organisational skills
  • Flexible and creative
  • Ability to work on your own initiative
  • A good sense of humour and fun is essential!

interested? Please complete the application and tell us all about yourself and why you want to volunteer in our Children and Young Adults Services