It doesn’t matter how much time you have to give, we’ll give you the time to do something great! Ad-hoc, flexible and remote opportunities are available.

To register your interest to become a Dougie Mac volunteer, complete our online form: we will then be in touch to arrange the next steps. We look forward to welcoming you to the Dougie Mac family!

Please note for work experience placements: we require at least three weeks' notice and we only have a limited number of placements.

Work experience vacancies for up to February 2026 are now full.  

 

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Dougie Mac Volunteer Opportunities

Retail Volunteer

Why volunteer with us? 
Volunteering is a great way to gain new or develop skills. You will meet like-minded people and increase your confidence

You will receive training relevant to your role and have the opportunity to attend courses and events run by Dougie Mac.

By volunteering with us, you will be helping the retail team to raise over an amazing £5 million a year: all whilst doing your bit for the planet too.


What does being a shop volunteer involve?
It will depend on which role you would like to be involved with; tasks will include:

Sorting donations
Hanging clothes
Serving on the till
Displaying stock
Stock rotation
Sorting items for recycling

 
What happens next?
You can contact the Volunteer Services team on volunteernow@dmhospice.org.uk or 01782 344332 or complete our online form

We currently have vacancies in most of our shops; including:

Alsager shop - on Lawton Road in Alsager, a popular shop selling clothes and bric-a-brac

Bradwell shop - on Hanbridge Avenue, one of our smaller shops; just a busy as our larger shops!

Burslem shop - Our mega store on Federation Road in Burslem is busy and would really suit someone who likes to be on the go all of the time. If you want to increase your step count this is definitely the place for you!

Cheadle Home - Our newest store is bursting with homeware items and furniture

Chesterton shop - on Edensor Court, a popular shop with clothing and bric-a-brac

eBay Shop - relocated to the Newstead Industrial Estate; we have a variety of roles here: sorting clothes bundles, packing items for posting, housekeeping and remote roles too

Mini Mac - on the corner of Market Street, this is a speciality shop where children's clothes and toys are sold

Sustainability Centre - relocated to the Newstead Industrial Estate. A variety of roles including: scanning media and books, sorting goods returned from the shops. Help us to give back to the planet and maximise income we can generate from donated goods. 

Sustainability Hub Volunteer (18 years and older)

Here at Dougie Mac, we are focused on doing our bit to care for the environment. Be a part of our green mission and volunteer with us today! Help us give back to the planet and to maximise the income we can generate from donated goods. 

Located on the Newstead Industrial Estate, our Sustainability Hub is a large site where our donated goods are sorted, organised, distributed & recycled. Please see the above video for a sneak peek!

There are a variety of roles on offer for example scanning media and books and sorting goods returned from the shops. 

Children Services Volunteer (18 years old and over)

 

We currently have vacancies for the following roles:

Sibling Groups Volunteer

  • Engage siblings in play, recreation and sports

In House Sibling Volunteer

  • Engage siblings in play, recreation and sports, supervising free play and assisting at mealtimes.

Sibling Excursion Volunteer

  • Supervising small groups of siblings while visiting external events & activities

Family Events Volunteer

  • Helping set up for events & clearing away afterwards
  • Helping facilitate crafts & games
  • Meeting & greeting families and providing refreshments

Parent & Carer Volunteer

  • Helping to set up pamper areas, cleaning up, meeting & greeting & providing refreshments

Pamper Volunteer

  • Provide beauty treatments, hair, nails and makeup for parents and carers
  • Professional experience and evidence of qualifications is required

Interested? Please complete our online form and tell us all about yourself and why you would like to volunteer in our Children Services.

Please note: these roles are subject to a DBS check

Wellbeing Buddy Driver

Our Buddy Drivers bring service user from their homes to the hospice for complimentary therapies, to attend groups sessions and other appointments. Own transport essential.

 

Events Volunteer

Our Event Volunteers is an occasional role where you will play a vital part in bringing to life Dougie Mac fundraising events.

Volunteering at an event is an exciting and rewarding experience, with a range of roles available, there is something to suit everyone.

The Events Team will provide information on what support is needed ahead of each event. Typical tasks might include:

•             Welcoming participants and spectators to event sites and locations

•             Supporting with set-up and pack down of the event

•             Registration of participants

•             Supporting participants around the event, such as marshalling, cheering, or handing out refreshments.

Events 2025

September: Bike Ride

December: Light up a Life

December: Winter run

Remote Volunteering

Are you looking to volunteer at home?

As part of our eBay team, you will get involved in checking items ready for to be sold. This role can be done on an ad-hoc basis.

There are a few activities; these include:

  • Completing checks on sets of items to ensure all pieces are present
  • Watching DVDs to ensure they do not skip
  • Listening to vinyl records to check for scratches

Get in touch for more information!

Reception

In our most recent staff awards, the Reception team won team of the year! Why not join our busy team of receptionists? Our current available shifts available are Monday to Friday 9-1 and 1-5.

Wellbeing Community Support Group Volunteer (18 years old & over)

As a Wellbeing Community Group Support Volunteer, you will be an important part of an exciting new development for Dougie Mac Wellbeing Services. Helping to run sessions in Biddulph, Cheadle, Leek, Madeley, Meir Heath or Newcastle, you can enhance the wellbeing of our patients, carers and bereaved carers. Tasks will include helping to set-up sessions, engaging with attendees and assisting in the delivery of sessions.

Dementia Activity & Carer Support Group Volunteers: (18 years old and over).

Our Dementia Carer Support Group sessions are about bringing carers together for forming friendships and getting advice from our staff. Sessions are monthly and across the local area. 

Our Dementia Activity Group sessions include games, music and quizzes. Sessions are held weekly across the local area.

IPU - In Patient Unit, Adult Hospice (16 years and over)

Our IPU volunteers help support clinical staff and are a crucial and valued asset to the team. IPU volunteers attend to the needs of our patients who may feel lonely and isolated. 

We currently require:-

Ward Volunteers (16+)

Health Care Support Worker (17+) - you will need to be doing Health and Social care or similar to be considered.

Pamper Volunteer

Can you help us provide pamper sessions to our patients, carers, parents and siblings? Are you compassionate and friendly and interested in a volunteering role that makes a real difference to wellbeing? We are looking for fully qualified and experienced therapists to provide sessions in hair, beauty and nails and other holistic therapies. This role does not require a regular commitment and you can volunteer according to your availability. 

We are also looking for a fully qualified barber who can provide barbering services at our Adult In-Patient Services. This is also not a regular role and is as and when requested by our patients.

Photographer

Help us to capture moments from our events as a volunteer photographer with Dougie Mac.

No formal qualifications are needed; you will need to have access to your own equipment and able to share the photos taken with us.

This is an ad-hoc role, attending our Dougie Mac events.

Collection Box Volunteer

A great opportunity to get out and about! This is an ad-hoc volunteer role.

Collection boxes in shops and business premises help us to raise much needed funds for the hospice.

You would need to have access to your own transport for this role.

We have various locations (within the North Staffordshire area) with boxes to exchange & return to the hospice.

We particularly need volunteers in:

  • Sneyd Green
  • Birches Head
  • Bradeley
  • Chell

We can't wait for you to start!

Street & Store Collections Volunteer

We are looking to build a brand-new exciting team as part of our street and store collections team. As part of this role the volunteers will be asked to attend designated collection venues/stores, community events and any other opportunity we may be able to attend to collect donations from members of the public. 

Various locations throughout Stoke-On-Trent and the surrounding area.

Facilities - Drivers, Housekeeping, Catering and Gardening

Are you a go-getter, someone who prefers more hands on tasks instead of being stuck behind a desk? One of our facilities roles is waiting for you! 

  • Drivers - Transporting documents, linen and bloods to UHNM
  • Housekeeping - on both sites, assisting with general cleaning duties
  • Catering - assisting in the kitchen with duties to support the team to operate efficiently
  • Gardening - help to keep our award winning gardens in full bloom

Corporate Volunteering

Corporate Volunteering Application Form

Are you looking to spend a day volunteering with us with your work team? Why not spend the day with us?

You could be involved with the following activities:

  • Gardening at our adult services in Blurton and Children’s and Young adults in Trentham
  • Helping out in our shops
  • Fundraising Events; both on the day and prep
  • Leaflet distribution
  • Christmas TreeCycle

 

Our Values and Mission

Our Vision & Values

Our vision…to be admired as a centre of excellence for palliative and end of life care.

Our Mission is…to respond to the increasing needs of those in our care across our heartland by growing as a sustainable organisation delivering outstanding value for money for all our funding sources and always remaining true to our core values.

 

Our Hospice

Every year, Dougie Mac provides all hospice services free of charge to over 3,500 local people with life-limiting illnesses in Stoke-on-Trent, North Staffordshire and the surrounding villages: also offering supportive care for their families and carers.