Shelter Scotland

 Housing Rights Admin Volunteer

Would you like to be part of our Fight for Home and support our North Team based in Aberdeen. This is an exciting opportunity to be part of a team.

Information about the role

Admin Volunteer, location: North (Aberdeen Office)  

Suggested contribution: One day per week (can be flexible around your commitments).

Availability: Volunteering will take place at a time that suits you, within Monday-Friday, 9am – 5pm

Main activities may include:

• Supporting staff with triage for clients  
• Assisting staff with recording and input of basic case information
• Helping with administrative tasks to support the wider team
• Supporting staff at outreach and housing-related events when required
• Support staff with meeting agendas and minute taking
• Where possible, attend team meeting.

Benefits of volunteering with Shelter Scotland

Volunteers are essential to Shelter Scotland's mission to end housing injustice. We welcome volunteers from all backgrounds. The insights and life experiences our volunteers bring to Shelter Scotland are valued as much as their contribution through volunteering.

We aim to provide our volunteers with a positive experience. This is by prioritising accessibility and tailoring the support we provide to the needs of the individual. We make sure our policies and processes are equitable, which means that no-one is unfairly disadvantaged while volunteering because of their background or identity.

Your skills and experience

We are looking for someone who enjoys communicating with people and being part of a team. We welcome familiarity with Microsoft applications such as Outlook, Teams and Excel. Most importantly, we are looking for someone who is friendly, caring and motivated by a desire to help address the housing emergency.

Supporting you

• You will be provided with an induction into your role, access to relevant learning and a copy of our volunteer handbook.
• The role, including learning and communications, are flexible, so can be tailored so they best suit your needs and preferences.
• You will be able to claim reasonable volunteering expenses in line with Shelter Scotland to volunteering, we may be able to offer these funds in advance.
• You will be able to access our volunteer support package, including our colleague assistance programme and Shelter Scotland’s network of mental health first aiders.

Next steps

You can apply for this role by clicking ‘fill in an application’. If you need to apply by an alternative method, please contact volunteering@shelter.org.uk to see what options are available.

We will then get back to you about your application. Shortlisted applicants will have a recruitment conversation to discuss the role further.

Upon offer of role, you will be asked to declare any unspent convictions and complete a basic level Criminal Record Check. Having a criminal record does not automatically mean you can’t volunteer with us. We will have a conversation with you to discuss the convictions in relation to the role you have applied for. Sometimes it may limit the ways you can get involved. Please contact us at volunteering@shelter.org.uk if you require more information.