Jewish Family Services of Western New York

Title: JFS Refugee Services Volunteer

Department: Refugee Services (Community Services Division)

Reports to: Manager of Refugee Resettlement, Resettlement Case Managers, and Manager of Volunteer Services

Time Involvement: 2-4 hours per week, for a minimum of 3 months.

Summary: The Refugee Services Volunteer will provide support to our Case Managers in the office and in the community, and perform clerical duties as needed.

Special Requirements:

• Successful Completion of Sterling Volunteers Background Check, at the cost of $9
• Sexual Harassment Prevention Training
• Record of Covid-19 vaccination
• Complete Staff Exclusion List Search
• Upload driver’s license, registration, and insurance (if driving clients)

Major Responsibilities:

• Assisting clients during walk-in hours
• Assisting clients with apartment set up & orientation to household management
• Conducting client field trips using public transportation
• Driving clients to appointments when needed.
• Assisting with weekly Cultural Orientations
• Assisting in clerical duties
• Other duties as assigned by Supervisors
  
  

Qualifications:

• Bachelor’s degree preferred.
• Word processing skills.
• Ability to organize.
• Attention to detail.
• Good interpersonal skills.
• Knowledge of Public Transportation
• Demonstrates compassion for refugees, patience, and the ability to operate from a mindset of cultural humility.
• Multilingual is a plus!

Client interaction level: Varies

Time commitment: Short-term (3 months) or Long-term (6 months)