Are you passionate about empowering others through digital literacy?

Do you have basic technology skills including digital devices such as mobile phones, tablets, and laptops?

Are you looking to engage with and contribute to your local community?

Join us as a Digital Literacy Volunteer at the Learning Bank and make a meaningful impact in our community!

We are taking applications for volunteers to add value to the delivery of our digital literacy program. This is an existing program in partnership between Yarra City Council and Belgium Avenue Neighbourhood House, this role is based at the Learning Bank (124 Victoria Street, Richmond).

You will support participants with basic digital literacy skills that may involve help with accessing websites, completing electronic forms, troubleshooting or showing people how to use digital devices so they can use it themselves.

You will benefit by meeting new people, perfecting your tech skills, whilst having fun and receiving training and support throughout your volunteering experience. 

You will assist residents from North Richmond and surrounds, especially people that live in public housing, many of which have different cultural backgrounds and speak English as a second language. We warmly welcome individuals from diverse language backgrounds to volunteer with us.

Volunteers play a vital role in adding capacity to our programs, ensuring that we can reach and support as many individuals as possible. This volunteer position has a commitment from 3 hours a week to once a month (flexible) on Thursdays, 12pm - 3pm. 
 

Apply online HERE.

For more information contact: Eliza Henty, Victoria Street Venue and Operations Officer, phone 0488 940 971 or email eliza.henty@yarracity.vic.gov.au

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all.

We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Our values Accountability, Respect and Courage underpin how we work and our efforts to build a culture based on positive relationships with colleagues and the community.

Program overview

Yarra City Council supports volunteers and leaders of volunteers with skills development, awards and events, networking, grants, discounted venue hire and partnerships with other community organisations.

Volunteer involvement is a critical part of our society. It enhances civic life and helps build strong, inclusive, and resilient communities. Volunteer contributions are crucial to the success of many community projects, programs and events in the City of Yarra whilst providing benefits to the volunteers themselves. 

In partnership with the Victorian Government, Yarra City Council is activating the former Commonwealth Bank in Victoria Street for a project known as the Learning Bank. The Learning Bank is a community space hosting programming that serves the North Richmond community and economy.

ROLE OBJECTIVE

Volunteers will work alongside Learning Bank staff to add value to the delivery of our community drop-in digital assistance program.

This program aims to assist residents in North Richmond and surrounds, especially people that live in public housing, many of which have different cultural backgrounds and speak English as a second language.

Volunteers will work alongside Learning Bank staff to add value to the delivery of our community drop-in digital assistance program.

This program aims to assist residents in North Richmond and surrounds, especially people that live in public housing, many of which have different cultural backgrounds and speak English as a second language.

Volunteers will work alongside Learning Bank staff to add value to the delivery of our community drop-in digital assistance program.

This program aims to assist residents in North Richmond and surrounds, especially people that live in public housing, many of which have different cultural backgrounds and speak English as a second language. 

KEY TASKS

• Assist Learning Bank staff to provide basic digital literacy skills. This may involve help with accessing websites, completing electronic forms, troubleshooting or showing people how to use digital devices so they can use it themselves;
• Provide help through either drop-in sessions or one-one-one tutoring; and
• Promote Learning Bank relevant services and events as appropriate.

TIME COMMITMENT

This volunteer role is required during school terms. The program does not run during school holidays.

• Thursdays, 12pm – 3pm (3hrs) every week (flexible) at the Learning Bank (124 Victoria Street, Richmond).

KEY REQUIREMENTS

KEY REQUIREMENTS

• Excellent interpersonal and problem solving skills.
• Enjoy engaging with a wide variety of people with a diverse social and cultural backgrounds – this may include people with mobility and communication barriers.
• Fluent functional English or intermediate to advanced proficiency in English language and literacy. We encourage people from language backgrounds other than English to volunteer.
• Able to work in a team or autonomously as required.
• Have basic technology skills - confident in using a variety of digital devices, including mobile phones, tablets and laptops. Learning Bank can provide digital devices for each session.
• Have a current police check and Working with Children card.
• Able to commit to a minimum of 6 months.

TRAINING & SUPPORT

All volunteers are required to attend a short induction session about the volunteer program and any training specific to your volunteering role to enable you to feel confident in undertaking the tasks.

Compulsory online training modules required for this role includes:

• Volunteer induction (including code of conduct and health and safety)
• Child safety

You will be provided with ongoing support from your Volunteer Supervisor with opportunities for feedback.

ORGANISATIONAL RELATIONSHIPS

Reports to:                  Victoria Street Venue and Operations Officer

Internal Liaisons:        All staff and volunteers

External Liaisons:       Members of the public

Partnering organisations

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We will provide you with a Volunteer Handbook, Code of Conduct and Volunteer Agreement. As part of the on-boarding process you will be required to sign to acknowledge that you agree with terms in the Volunteer Agreement.

Do you love dogs and going for walks?

Do you want to make a real difference to people’s lives?

If yes, volunteering with Yarra City Council’s Companion Animal Program is a great way to combine these passions to make a positive impact on our community.

You will benefit by making a new friendship with the pet and its owner, get exercise and have lots of fun, whilst receiving training and support throughout your volunteering experience. 

For more information contact the Positive Ageing Program Officer, email sarah.mathers@yarracity.vic.gov.au or phone 0456 360 047.

Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all.

We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.

Our values Accountability, Respect and Courage underpin how we work and our efforts to build a culture based on positive relationships with colleagues and the community.

Program overview

For many people pets are the most important companion in their lives, but illness, disability or frailty can make caring for pets too difficult to manage alone.

The Companion Animal Support Program (CASP) aims to help eligible residents in the City of Yarra, aged over 65 or people who have a disability, improve their quality of life by addressing social isolation and health and wellbeing.

Volunteers play a crucial role in the successful delivery of this program. They are matched with a pet owner to provide these wellbeing benefits for both pet and its owner through regular home visits and dog walking.

As a valued member of the Yarra City Council CASP team, volunteers will have the opportunity to get active, enjoy some time with a dog that they otherwise don’t have responsibilities for, as well as connect with and make a real difference to people’s lives.

ROLE OBJECTIVE

The Companion Animal Support Program volunteer will assist eligible residents, living in the City of Yarra, to care for their companion animal, and also provides companionship to the resident.

Please note;

• to be eligible to volunteer for this program you must be 18 years of age (or older);
• if you are a parent and want to take your child/ren on the dog walking duties please be aware that as a registered volunteer only you will be covered by council's insurance, not your child/ren and you will be fully responsible for their safety whilst undertaking this task; 
• due to risk management, volunteers are not able to bring their own dog whilst walking the client's dog.

KEY TASKS & requirements

TIME COMMITMENT

• 1 hour, once or twice a week (as agreed) for a minimum period of 6 months.

KEY ATTRIBUTES

KEY ATTRIBUTES

• Interest and experience in caring for dogs;
• Enjoy engaging with a variety of people from different social and cultural backgrounds, in particular older persons - but this may include people with mobility and communication barriers;
• Good communication skills;
• Be compassionate, cheerful and positive;
• Demonstrated reliability;
• Able to work autonomously; and
• Respect confidentiality.

TRAINING & SUPPORT

All volunteers are required to attend a short induction session regarding the program and undertake basic training in safe animal handling specific to this volunteering role to enable you to feel safe and confident in undertaking the tasks.

Compulsory online training modules required for this role includes:

• Volunteer induction (including code of conduct and health and safety)
• Child safety

You will be provided with ongoing support from the Program Coordinator with opportunities for feedback throughout the program lifespan.

ORGANISATIONAL RELATIONSHIPS

Reports to:                  Community Engagement Officer

Internal Liaisons:         Aged and Disability Services Branch

External Liaisons:        Members of the public

___________________________________________________________________

We will provide you with a Volunteer Handbook, Code of Conduct and Volunteer Agreement. As part of the on-boarding process you will be required to sign to acknowledge that you agree with terms in the Volunteer Agreement.

There are lots of opportunities to volunteer in your local community.

Go to the 'Volunteer Opportunities' option on the Yarra Jobs Portal.