Lead Volunteer

A step up from Advanced preparer is the Lead Volunteer.  This new position is for those who are certified as advanced preparers and enjoy helping other volunteers with questions as they work through their tax returns.  

Lead volunteers will prepare basic or advanced tax returns, and do quality reviews.

Sometimes a site does not have a Site Coordinator present.  When this happens a lead volunteer will be able to check the phones for messages, return phone calls, and will be trained how to e-file returns at the end of the shift.

Site Coordinator training is required for this position, but will not entail all the responsibilities of the stipend Site Coordinator role.