Maternity and Neonatal Engagement Volunteer

Maternity & Neonatal Engagement Volunteer

Volunteering with local MNVP projects across Lancashire.

What is Maternity and Neonatal Voices Partnership?

A Maternity and Neonatal Voices Partnership (MNVP) is an independently led NHS working group for mothers, birthing people and families to share their maternity and neonatal experiences with commissioners and providers. By sharing their experiences, they are involved in the design, improvement and implementation of maternity services. This ensures that services are designed to meet the needs of local women, parents and families.

One of the main functions of a MNVP is to engage with and listen to families in their community about their experiences of maternity and neonatal care. As an MNVP volunteer, you will be an essential part of our team in ensuring people’s voices are collected and heard in the right places.

Lancashire & South Cumbria MNVPs are currently hosted by Healthwatch Lancashire/People First.

We have volunteering roles available in:

East Lancashire MNVP

Preston, Chorley & South Ribble MNVP

Blackpool Fylde & Wyre MNVP

Baywide MNVP (Lancaster, Morecambe, Kendal, Barrow)


What will the role involve?

You could get involved with the following:

  • Working with the MNVP Lead and other volunteers to engage with different communities within Lancashire & South Cumbria to collect feedback and experiences on maternity and neonatal experiences.
  • Reaching out to seldom heard groups, including those most at risk of experiencing health inequalities, parents with experience of neonatal care, and bereaved families.
  • Holding engagement and information stands in community settings such as community centres, hospitals and antenatal clinics.
  • Keeping a record of people’s experiences through online surveys, case studies and focus groups and communicating this with the MNVP Lead.
  • Taking part in annual ‘fifteen steps’ and ‘walk the patch’ exercises to gather feedback from people currently using maternity and neonatal services.

Personal specification/requirements

  • Confident working with diverse groups of people, organisations and networks, particularly people with lived experiences, along with a commitment to equality.
  • Awareness of challenges local people face accessing maternity and neonatal services.
  • Effective communication skills and ability to ask questions and listen well to engage with people.
  • Passionate about improving local maternity and neonatal services.
  • Respectful of confidentiality.

Disclosure and Barring Service (DBS) Check

As this role can involve working with children and adults at risk, Healthwatch require an Enhanced with Barred List DBS check for this role. As a volunteer, this check is free of charge and will be applied for through Healthwatch Lancashire.

How will we support you?

You will have regular contact with the MNVP Lead, as well as contact with the Volunteer Coordinator, to provide you with support and guidance throughout. You will receive full training and induction and be part of a team who will make sure that your volunteering experience is positive.

How much time is involved?

Our volunteering roles are flexible and fit around your schedule. Ideally, volunteers would be able to make a regular commitment to the role on a weekly or monthly basis, but this role can also be ad-hoc to suit your lifestyle.

We will always work closely with you to ensure your volunteering role fits with your other personal and social commitments.

How to apply

You can apply for this role by filling out our online expression of interest form here (Expression of interest / initial application form)

If you have any questions or you would like to find out more, please call us on 01524 239100. 

Please outline any accessibility requirements that you may have in the application form so that we can best support your application. 

We look forward to hearing from you.