Fringe Festival Front of House Team


FRONT OF HOUSE TEAM

The Front of House Team welcomes every patron to their show! They work at our lottery venues (theatres managed by Fringe Theatre Adventures) and are responsible for greeting patrons, managing lineups, and scanning tickets at the door. This position can be fast-paced, as it is important that patrons are all inside the theatre quickly so the show can start on time. It provides an opportunity to meet many passionate theatre-goers. For 2021, this team will also be responsible for welcoming ticketed patrons to outdoor venues.

 

Duties:

  • Greet patrons and manage lineups outside the venues

  • Check and scan tickets for entry to the venue

  • Work cooperatively with fellow volunteers, house manager, house technician and team leader to create a positive theatre experience for the patron

  • Answer patron questions and give directions

 

Requirements:

  • Must be 14+ years of age

  • Must attend an in-person, pre-event training session (new and returning volunteers)

  • Comfortable learning how to use a smartphone to scan tickets (comfortable troubleshooting minor technical issues would be an asset)

  • Comfortable working with patrons in a busy, fast-paced environment

  • Ability to stand outside for 30 minutes to 90 minutes or, if applicable, sit outside for 30 to 90 minutes in your own personal wheelchair, walker or scooter

  • Ability to quickly move from one venue to another across the Fringe site (approximately 8 blocks in 15 minutes)

  • Basic understanding and ability to communicate in spoken and written English

 

Shifts for this team are approximately 3-5 hours and generally run from 12:00 PM to 12:00 AM.

 

Do you have questions about the duties or requirements for this team? Contact us! The Volunteer Department wants to ensure you have a fun and rewarding volunteer experience. Send us an email at volunteers@fringetheatre.ca or call us at 780-409-1922. We can discuss your needs, skills, favourite activities, and any possible modifications in order to find the perfect team for you!

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