Noah's Ark Children's Hospice


Welcome to Noah's Ark Children's Hospice! 

We help babies, children and young people with life-threatening or life-limiting conditions, and their families, make the most of every day. And we support those who die young to do so in as much comfort as possible, surrounded by family. 

At the heart of the Noah's Ark workforce are our incredible volunteers who provide invaluable support across almost all aspects of the charity and highlighted by the icons below. 

Hear from one of our volunteers and a family they have supported on what the organisation means to them:

Please see below our current volunteering opportunities; what we have available is constantly changing so if you don't see something of interest please contact the Volunteering Team on 020 8449 8877 or via volunteering@noahsarkhospice.org.uk to discuss further or check back to see the latest roles available!

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Current Volunteering Roles

Home Support

Living with a child’s diagnosis can place considerable strain on the whole family and in recognition of this the Home Support Volunteer programme was established in 2008 to help families cope with the demands of providing constant care. Home Support Volunteers provide a range of practical and social support to the families of children with life-limiting and life-threatening conditions in the community. 

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM Home Support, Holistic Care Team
LOCATION

Noah's Ark supports families living in the London boroughs of Barnet, Enfield, Haringey, Camden, Islington and Herts Valley. We appreciate as much flexibility as possible and will take on board volunteers' preferences regarding location when being matched with a family.

TIME COMMITMENT

Volunteers would usually commit to visiting a family once a week/ fortnight for approx. 1-2 hours, however the frequency and times will vary dependent on a family’s needs and a volunteer’s availability. Home Support Volunteer roles are available 7 days per week, between 8am-8pm.

MINIMUM AGE 18 years
DBS Yes
POSITIONS AVAILABLE 10

 

 

 

 

 

 

 

 

 

 

 

Becoming a Home Support Volunteer is a serious commitment but it provides a rewarding opportunity to directly support children with life-limiting/ life threatening conditions and their families.

The needs of individual families will differ, but each Home Support role will be agreed in advance between the family, Noah’s Ark, and the volunteer.

What the role involves: Depending on the member of the family being supported, a Home Support Volunteer role could involve:

Siblings

  • Playing together, sharing hobbies or activities
  • Helping with homework or reading
  • Going on outings to the local community

Noah’s Ark Children

  • Playing together, sharing hobbies
  • Doing sensory or developmental play activities
  • Helping with homework or reading

Parents/Whole Family

  • Supporting them with outings in the community
  • Helping with light housework chores such as laundry & ironing
  • Driving the family to medical appointments
  • Gardening & mowing the lawn

Play and Therapies support

  • Structured and guided play activities to Noah’s Ark or their siblings.
  • A step-down service from the Play/Therapies team to continue providing children with a safe space to continue developing social, communication or play skills.
  • Play/therapies volunteers receive ongoing support from their assigned Play/Therapies team member (Music, Drama or Play).

As well as offering regular support for families, we often receive one-off requests for help in the home: from packing boxes for a house move, to decorating for Christmas, cleaning a home for a child to return from hospital or painting a garden fence. Our Home Support Volunteers sign up to support families on an ad hoc basis when needed most.

PLEASE NOTE: You will not have responsibility for a child with a life-limiting or life-threatening condition and will not be expected to undertake any personal care or administer medication.

Qualities/ experience/ skills needed:

  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills.
  • Ability to work well with others and able to follow instructions and be part of a team
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness

Opportunities of the role:

  • Gain rewarding experience of working directly with children, young people and their families
  • Develop communication sensitivity skills with families in challenging circumstances
  • Training and support to build new skills
  • You are entitled to claim travelling expenses at the current mileage rate

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.
  • Informal Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Home Module Training (3 hours): A weekday evening or weekend morning session; preparing volunteers for the specific requirements of the Home Support Volunteer role. This training takes place immediately after the Core Module.
  • Safeguarding Training (3 hours): A weekday evening or weekend morning session, depending on the schedule, this helps to ensure the safety of our service.

Training programmes are run at regular intervals throughout the year.

Family Activities

Noah’s Ark provides regular Family Activities including Family Days, Parent Groups, Siblings’ Groups and Noah’s Ark (referred) Children’s Groups. These activities are designed to provide fun and free days out, allowing children and families the opportunity to meet others in similar situations and to take part in new activities in accessible environments. 

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM

Family Activities Team, Holistic Care Team

LOCATION

Noah’s Ark supports families living in Barnet, Camden, Enfield, Haringey, Islington & Hertsmere. Most Family Activities take place within these boroughs, but occasionally may be held outside this area, in Hertfordshire or Central London.

TIME COMMITMENT

Events are usually 6-7 hours. We are currently only recruiting volunteers who have daytime availability Mon-Fri and during the  school holidays.

We ask that Family Activities Volunteers commit to supporting us for a minimum of 12 months, volunteering for at least one activity per quarter – there is no upper limit on the number of activities at which a volunteer can support! 

Family Activities Volunteers are required to complete and return written Support Records following an Activity, and to attend Supervision (support groups) run by Noah’s Ark Care Team staff every three months.

MINIMUM AGE

18 years

DBS

Yes

POSITIONS AVAILABLE

10+

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Becoming a Family Activities Volunteer is a serious commitment, which provides a rewarding opportunity to directly support children with life-limiting or life threatening conditions and their families.
 
What the role involves:
Family Days
  • Setting up the room 
  • Greeting and directing families 
  • Running activities for family members 
  • Assisting with refreshments

Parent Groups

  • Assisting with the crèche by playing and reading with babies and toddlers

Siblings’ Groups - These groups are for the brothers and sisters of the children we support. There are three groups, ages 5-9, ages 10-13, and a youth group for siblings aged 14+.

  • Escorting siblings in taxis or on public transport
  • Supporting and befriending siblings throughout the activities
  • Assisting and encouraging siblings to take part in the activities

Noah’s Ark Children’s Groups - These groups are for the children referred to us with life-limiting or life-threatening conditions and are divided based on the children and young people’s ages and conditions. 

  • Working 1:1 with a child, alongside our team of Specialist Carers and Nurses, to support them engaging in activities 
Family Activities Volunteers have the option of supporting with one off requests for help in the home: from packing boxes for a house move, to decorating for Christmas, cleaning a home for a child to return from hospital or painting a garden fence. Working alongside our Home Support Team to support families at short notice. One additional training module is required. 
 
PLEASE NOTE: You will not have responsibility for a child with a life-limiting or life-threatening condition and will not be expected to undertake any personal care or administer medication. 
 
Qualities/ experience/ skills needed:
  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills. 
  • Ability to work well with others
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
 
Opportunities of the role:
  • An opportunity to make a difference and support families within your local community 
  • Training and support to build new skills
  • Gain experience of supporting families, children and young people directly 
  • You are entitled to claim travelling expenses at the current mileage rate 
 
Interviews, training and assessment process:
At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:
  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.
  • Informal Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Family Activities Training (2.5 hours): A weekday evening session; preparing volunteers for the specific requirements of the Family Activities Volunteer role. This training takes place immediately after the Core Module.
  • Safeguarding Training (3 hours): A weekday evening or weekend morning session, depending on the schedule, essential for ensuring the safety of our service.
 
Training programmes are run at regular intervals throughout the year.

Home Support (Ad-hoc)

Living with a child’s diagnosis can place considerable strain on the whole family and in recognition of this the Home Support Volunteer programme was established in 2008 to help families cope with the demands of providing constant care. Home Support Volunteers provide a range of practical and social support to the families of children with life-limiting and life-threatening conditions in the community. 

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM Home Support, Holistic Care Team
LOCATION

Noah's Ark supports families living in the London boroughs of Barnet, Enfield, Haringey, Camden, Islington and Herts Valley. We appreciate as much flexibility as possible and will take on board volunteers' preferences regarding location when being matched with a family.

TIME COMMITMENT

Ad-hoc, dependent on specific requests from families.

MINIMUM AGE 18 years
DBS Yes
POSITIONS AVAILABLE 5

 

 

 

 

 

 

 

 

 

 

 

Becoming a Home Support Volunteer is a serious commitment but it provides a rewarding opportunity to directly support children with life-limiting/ life threatening conditions and their families.

The needs of individual families will differ, but each Home Support role will be agreed in advance between the family, Noah’s Ark, and the volunteer.

As well as offering regular support for families, we often receive one-off requests for help in the home: from packing boxes for a house move, to decorating for Christmas, cleaning a home for a child to return from hospital or painting a garden fence. Our Home Support Volunteers sign up to support families on an ad hoc basis when needed most.

PLEASE NOTE: You will not have responsibility for a child with a life-limiting or life-threatening condition and will not be expected to undertake any personal care or administer medication.

Qualities/ experience/ skills needed:

  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills.
  • Ability to work well with others and able to follow instructions and be part of a team
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness

Opportunities of the role:

  • Gain rewarding experience of working directly with children, young people and their families
  • Develop communication sensitivity skills with families in challenging circumstances
  • Training and support to build new skills
  • You are entitled to claim travelling expenses at the current mileage rate

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.
  • Informal Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Home Module Training (3 hours): A weekday evening or weekend morning session; preparing volunteers for the specific requirements of the Home Support Volunteer role. This training takes place immediately after the Core Module.
  • Safeguarding Training (3 hours): A weekday evening or weekend morning session, depending on the schedule, this helps to ensure the safety of our service.

Training programmes are run at regular intervals throughout the year.

Home Support – Volunteer Hairdresser

Living with a child’s diagnosis can place considerable strain on the whole family, and coping with the constant demands of care often means parents/carers’ needs get dropped to the bottom of their list.  A good hair cut can raise someone’s self-esteem and could be hugely impactful on their wellbeing.

We're looking for qualified hairdressers to provide ad-hoc hairdressing appointments for Noah's Ark family members in the community. Key activities would include washing, cutting and styling hair.

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM Home Support, Holistic Care Team
LOCATION

Noah's Ark supports families living in the London boroughs of Barnet, Enfield, Haringey, Camden, Islington and Herts Valley. We appreciate as much flexibility as possible and will take on board volunteers' preferences regarding location when sending out hairdressing requests.

TIME COMMITMENT

Volunteers can commit to Hairdressing either on a regular or occasional basis, as preferred (depending on personal preference and the needs of the families).

Volunteers are required to complete and return written Support Records following any support visit and to attend Supervision (support groups) every 3 months. 

To enable you to get the most out of your training and volunteering we ask you to commit to volunteer for Noah’s Ark for a minimum of 1 year.

MINIMUM AGE 18 years
DBS Yes
POSITIONS AVAILABLE 2-3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We are looking for volunteers with a range of hairdressing experiences and backgrounds Including; working with a variety of hair types, male & female clients and children.

Becoming a Home Support Volunteer is a serious commitment but it provides a rewarding opportunity to directly support children with life-limiting/ life threatening conditions and their families.

Qualities/ experience/ skills needed:

  • A minimum Level 2 NVQ in Hairdressing* and 3 years hairdressing experience
  • Must have public liability insurance*
  • Ability to work well with others and able to follow instructions and be part of a team
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills; an active listener, empathetic and mindful of boundaries
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness
  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills.

*PLEASE NOTE: evidence of qualifications and insurance will be asked for at the interview stage.

Opportunities of the role:

  • Gain rewarding experience of working directly with children, young people and their families
  • Training and support to build new skills
  • You are entitled to claim travelling expenses at the current mileage rate

PLEASE NOTE: You will not have responsibility for a child with a life-limiting or life-threatening condition and will not be expected to undertake any personal care or administer medication.

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to support Noah’s Ark in any capacity. They are held monthly on weekday evenings or Saturday mornings.
  • Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Training: Training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. Held on Saturday or Sunday (full day session).
  • Home Module Training: One weekday evening, preparing volunteers for the specific requirements of the Home Support Volunteer role. This training takes place immediately after the Core Module (3hrs)
  • Safeguarding Training : One weekday evening, depending on the schedule, essential for ensuring the safety of our service (3hrs).
  • On the job training as appropriate

Training programmes are run at regular intervals throughout the year.

Volunteer Drivers

To provide safe and reliable transport for families, under the guidance and support of the Home Support Volunteer Manager.

Responding to one-off requests to and from medical appointments, health and social care appointments and local community groups as required.

Supporting the Family Activities Team with transport to and from Noah’s Ark events in the community and in The Ark.

If you love driving and want to use your skills for a great cause, this is the role for you!

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM Home Support, Holistic Care Team
LOCATION

Noah’s Ark supports families living in the London boroughs of Barnet, Enfield, Haringey, Camden and Islington, and Hertsmere. Most transport requests will take place across these boroughs and into central London.

We appreciate as much flexibility as possible and will take on board volunteers’ preferences when sending out requests for transport.

TIME COMMITMENT Volunteers can commit to driving either on a regular or occasional basis, as preferred (depending on personal preference and the needs of the families).
MINIMUM AGE 18 years
DBS Yes
CONDITIONS OF DRIVING

- A full, current, clean driving licence

- Fully comprehensive insurance

- Volunteers must tell their insurance company that they are driving for Noah’s Ark in a voluntary capacity

- A roadworthy vehicle with up-to-date road tax and MOT certificate  - A vehicle which most families can access easily

POSITIONS AVAILABLE 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Qualities/ experience/ skills needed:

  • Ability to work well with others and able to follow instructions and be part of a team
  • Friendly and outgoing with a good sense of humour
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness
  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to support Noah’s Ark in any capacity. They are held monthly on weekday evenings or Saturday mornings.
  • Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Training (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Safeguarding Training (3 hours): Held on weekday evening, depending on the schedule, essential for ensuring the safety of our service.

PLEASE NOTE: Proof of some driving documents (e.g. MOT, insurance etc.) have to be renewed every year.

Additional training programmes are run at regular intervals throughout the year.

Home Support - Gardener

With the support of our Home Support Volunteer Manager, you will respond to one-off requests from families for support with general gardening tasks (lawn-mowing, planting, weeding, cutting back, potting, cuttings etc.).

If you enjoy gardening, as well doing something for and with your local community, this might be the role for you!

TEAM Home Support, Holistic Care Team
LOCATION

Noah's Ark supports families living in the London boroughs of Barnet, Enfield, Haringey, Camden, Islington and Herts Valley. We appreciate as much flexibility as possible and will take on board volunteers' preferences when sending out requests for gardening.

TIME COMMITMENT

Volunteers can commit to Gardening either on a regular or occasional basis, as preferred (depending on personal preference and the needs of the families).

Volunteers are required to complete and return written Support Records following any support visit and to attend Supervision (support groups) every 3 months. 

To enable you to get the most out of your training and volunteering we ask you to commit to volunteer for Noah’s Ark for a minimum of 1 year.

MINIMUM AGE 18 years
DBS Yes
POSITIONS AVAILABLE 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Qualities/ Experience /Skills needed:

  • Have a passion for gardening, expertise and knowledge in this area is desirable but not essential
  • Ability to work well with others and able to follow instructions and be part of a team
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness

Opportunities of the role:

  • Gain rewarding experience of working directly with children, young people and their families
  • Training and support to build new skills

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.
  • Informal Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Home Module Training (3 hours): A weekday evening or weekend morning session; preparing volunteers for the specific requirements of the Home Support Volunteer role. This training takes place immediately after the Core Module.
  • Safeguarding Training (3 hours): A weekday evening or weekend morning session, depending on the schedule, this helps to ensure the safety of our service.

Training programmes are run at regular intervals throughout the year.

Volunteer Ambassador

As an Ambassador, you will be proactively raising awareness across our catchment area to local community groups and businesses, helping us to reach more children and families who need our support and to raise the income needed to expand our services.

The main aim of this role is to represent Noah’s Ark at various community engagements and events across the boroughs, this may include:

  • Giving talks and presentations about Noah’s Ark.
  • Representing Noah’s Ark at third party events and in the community.
  • Leading tours of The Ark and grounds.
  • Networking with our Charity of The Year partners and building strong relationships.
  • Overseeing Noah’s Ark stalls at Charity of the Year partnership events.
  • Collecting cheques and collection boxes from local community groups.

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to two references.

TEAM Fundraising - Community & Individual Giving Team

LOCATION

Activities and presentations will generally take place in and around North and Central London (more specifically Barnet, Camden, Enfield, Haringey, Hertsmere and Islington). We often receive requests for weekday evenings and for weekends and are looking for ambassador who can be a little flexible.

TIME COMMITMENT

Represent Noah’s Ark at a minimum of two events a quarter and be able to commit to at least 12 months in this role.

MINIMUM AGE 18 years
DBS No
POSITIONS AVAILABLE 8

 

 

 

 

 

 

 

 

 

Qualities/ experience/ skills needed:

  • Confident and articulate speaker
  • Passionate about the work of Noah’s Ark Children’s Hospice
  • Friendly, professional and enthusiastic individual with good communication skills
  • Proactive in seeking networking opportunities
  • Ability to work on own initiative
  • A commitment to abiding by all data protection and confidentiality policies within Noah’s Ark as well as the regulations of outside companies
  • Access to a vehicle is desirable

Opportunities of the role:

  • Develop public speaking skills
  • Gain experience of fundraising, events and the charity sector
  • Learn about your local community

Interviews, training and assessment process:

At Noah’s Ark, we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, that you are given the correct training for the role and that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Attend a Volunteer Information Session: all potential volunteers have to attend one of these sessions before they are able to get involved in any capacity
  • Attend an Informal Interview (in person or via Zoom): this will ensure that you are happy and well matched to the specific role
  • Attend Ambassador Training: this training consists of 1 session which will cover core training, key messaging and scenarios 
  • Shadow an Ambassador opportunity led by a Noah’s Ark member of staff

Lead an ambassador opportunity shadowed by a Noah’s Ark staff member

Fundraising Office Support Volunteer

We are looking for an enthusiastic volunteer to support the Community and Individual Giving team with day-to-day administration - including supporting with a range of third party fundraising requests.

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

Team Community and Individuals Fundraising Team
Location The Ark, Byng Road, Barnet, EN5 4NP
Time Commitment 10 hours a week, flexible working over 2 days
Minimum Age 18 years
DBS Yes
Positions Available  One 

Opportunities of the role:

  • Gain experience working in an office environment
  • Build confidence to complete tasks independently
  • Develop abilities to work as part of a team

Main activities/tasks:

  • Support with fundraising administration including working on Noah’s Ark fundraising database, Beacon
  • Contact ‘Your Hospice Lottery’ winners
  • Keep an inventory of fundraising materials and organise re-stock where necessary
  • Support the wider fundraising team with administration for events and activities
  • Count cash donations in line with our cash handling policy
  • Work within legal and charity guidelines
  • Manage and work within Noah’s Ark Children’s Hospice administrative and IT systems guidelines

Qualities/experience/skills needed: 

  • Passion for Noah’s Ark and the work we do
  • Good communication skills, including a friendly and professional telephone manner
  • Previous experience of working in admin or within an office environment
  • Comfortable with computers and/or willing to learn new systems; a good understanding of Microsoft Office is desirable
  • Ability to plan your tasks in an effective manner
  • Good listening skills including the ability to identify and relay key information accurately 
  • Flexible and have a positive attitude; ability and desire to work effectively with others as one team
  • Detail-oriented
  • A commitment to abiding by all data protection and confidentiality policies within Noah’s Ark

Please do not worry if you do not have all of the above. We really value the different skills and contacts applicants may bring to this role.

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone. The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake. The training process is as follows:

Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.

Informal interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.

Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control.

Safeguarding Module (3 hours): held on a weekday evening, depending on the schedule, essential for ensuring the safety of our service.

1:1 Training and induction during the first shift

Additional training programmes are run at regular intervals throughout the year.

North-West London Home Support Volunteer

Living with a child’s diagnosis can place considerable strain on the whole family and in recognition of this the Home Support Volunteer programme was established in 2008 to help families cope with the demands of providing constant care. Home Support Volunteers provide a range of practical and social support to the families of children with life-limiting and life-threatening conditions in the community. 

Noah’s Ark takes their responsibility for safeguarding the wellbeing of children seriously. This role is subject to an enhanced Disclosure and Barring Service Application. 2 references are also required.

TEAM Home Support, Holistic Care Team
LOCATION

We are currently looking for 5 volunteers willing to travel to the following areas: Brent, Ealing, and Harrow

TIME COMMITMENT

Volunteers would usually commit to visiting a family once a week/ fortnight for approx. 1-2 hours, however the frequency and times will vary dependent on a family’s needs and a volunteer’s availability. Home Support Volunteer roles are available 7 days per week, between 8am-8pm.

MINIMUM AGE 18 years
DBS Yes
POSITIONS AVAILABLE 10

 

 

 

 

 

 

 

 

 

 

 

Becoming a Home Support Volunteer is a serious commitment but it provides a rewarding opportunity to directly support children with life-limiting/ life threatening conditions and their families.

The needs of individual families will differ, but each Home Support role will be agreed in advance between the family, Noah’s Ark, and the volunteer.

What the role involves: Depending on the member of the family being supported, a Home Support Volunteer role could involve:

Siblings

  • Playing together, sharing hobbies or activities
  • Helping with homework or reading
  • Going on outings to the local community

Noah’s Ark Children

  • Playing together, sharing hobbies
  • Doing sensory or developmental play activities
  • Helping with homework or reading

Parents/Whole Family

  • Supporting them with outings in the community
  • Helping with light housework chores such as laundry & ironing
  • Driving the family to medical appointments
  • Gardening & mowing the lawn

Play and Therapies support

  • Structured and guided play activities to Noah’s Ark or their siblings.
  • A step-down service from the Play/Therapies team to continue providing children with a safe space to continue developing social, communication or play skills.
  • Play/therapies volunteers receive ongoing support from their assigned Play/Therapies team member (Music, Drama or Play).

As well as offering regular support for families, we often receive one-off requests for help in the home: from packing boxes for a house move, to decorating for Christmas, cleaning a home for a child to return from hospital or painting a garden fence. Our Home Support Volunteers sign up to support families on an ad hoc basis when needed most.

PLEASE NOTE: You will not have responsibility for a child with a life-limiting or life-threatening condition and will not be expected to undertake any personal care or administer medication.

Qualities/ experience/ skills needed:

  • Experience of working with children, young people or families is desirable but not essential. We welcome volunteers from all backgrounds with all sorts of skills.
  • Ability to work well with others and able to follow instructions and be part of a team
  • Understanding of confidentiality
  • A good understanding of the role and of Noah’s Ark’s expectations of volunteers
  • Good communication skills
  • Reliability, commitment and engagement
  • Initiative and problem-solving skills
  • A good level of self-awareness

Opportunities of the role:

  • Gain rewarding experience of working directly with children, young people and their families
  • Develop communication sensitivity skills with families in challenging circumstances
  • Training and support to build new skills
  • You are entitled to claim travelling expenses at the current mileage rate

Interviews, training and assessment process: At Noah’s Ark we value volunteer support, but we are also aware that not all roles are suitable for everyone.  The interview and training process is in place to ensure that the Noah’s Ark staff get to know more about you, to ensure that you are given the correct training for the role and so that you can find out if this is a role you would like to undertake.  The training process is as follows:

  • Volunteer Information Session: All potential volunteers have to attend one of these sessions before they are able to get involved in any capacity.
  • Informal Interview: This will take place at the Noah’s Ark Office at a mutually agreeable time.
  • Core Module (full day): Held on a Saturday or a Sunday, training topics include Confidentiality and Boundaries, giving excellent customer service, grief loss and bereavement and infection control. 
  • Home Module Training (3 hours): A weekday evening or weekend morning session; preparing volunteers for the specific requirements of the Home Support Volunteer role. This training takes place immediately after the Core Module.
  • Safeguarding Training (3 hours): A weekday evening or weekend morning session, depending on the schedule, this helps to ensure the safety of our service.

Training programmes are run at regular intervals throughout the year.

Noah's Ark Children's Hospice

It is the duty of a caring society to ensure that children who are seriously unwell, and their families, have access to expert and compassionate palliative care. We are committed to making that difference for as many children and families as possible. 

 

Noah’s Ark has been on a major upward trajectory in recent years – it’s been quite a journey. As we look to scale further over the coming three years, we think it’s more important than ever to ensure that we are focusing on our core mission of improving the quality of life and death for the children and families we support. We call this ‘making the most of every day’.

 

Our three-year strategy outlines our organisational objectives that will guide us to securing a sustainable future for the charity – because there will always be children who need our support. To achieve this, we will need the whole Noah’s Ark community to rally together once again. We hope you will join us on this next important stage of our journey.