Voluntary Services, West Suffolk NHS Foundation Trust


Come and join us!

Volunteering for West Suffolk NHS Foundation Trust gives the opportunity to share your skills, knowledge and time with our patients. Volunteers are a very valued part of our team and the difference they make to both staff and patients is enormous.

We have a wide variety of roles to suit all ages and are always on the lookout for new volunteers to join our friendly team. You may be just the right person for us and we may have just the right volunteer role for you.

If you are aged 16-19 or a university/post graduate student please follow this link to apply through our student programme

https://www.wsh.nhs.uk/Join-our-team/Student-programme.aspx 

Process

On receipt of your application we will arrange for you to come along to talk about the options further. At this point we will take up your references.

If successful after interview, you will be required to complete a DBS check and undergo health screening, which will all be online.

Once this is all complete, you will receive access to our e- Learning modules, which require completing before starting.

The whole process can take on average 2-3 months from submitting application to starting in role.

Commitment

For your guidance, we ask for a regular commitment for a minimum of 6 months, 3-4 hours per week or sessions as part of a rota is usual.

See the range of opportunities we are currently recruiting for below. These roles are regularly reviewed and updated so if you don't see anything that interests you today please do check back again later.

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Volunteer Opportunities

Friends of the West Suffolk Hospital Shop

The Friends of West Suffolk Hospital support the hospital through fundraising. The Friends Shop provides shopping facilities in the main entrance of West Suffolk Hospital, proceeds from which are 'gifted' back to our hospital. A ward trolley service for patients to purchase items is also provided.  

Current availability for this role is Monday - Sunday 8.30am - 1pm, 1pm - 4.30pm & 4.30pm - 8pm

Future System Volunteer

To Assist the Future System team to engage with patients and staff on the build of the new hospital. The Volunteer will conduct face to face surveys, upload results and complete other admin tasks to support the team. There may be tasks to complete outside the hospital to promote engagement.

A volunteer is needed for half a day each week or a full day every other week

Glastonbury Court

Volunteers support West Suffolk Hospital staff and patients at Glastonbury Court, by  interacting with patients and encouraging patients to spend time in the lounge engaging in activities.

Current availability for this role is Tuesday to Friday afternoons 

Information Desk

Coming into hospital can be daunting and this key volunteer role on the Information Desk provides a friendly welcome, information and escort service to patients and visitors arriving at the hospital who require assistance.

The desk is manned on a rota basis from Monday - Friday. Sessions are 9am - 1pm, 1pm - 4pm and 4pm - 7pm. We are currently looking for relief volunteers to cover sessions as and when required, working alongside another volunteer.

This is the perfect role if you like to be busy and enjoy helping people.

Macmillan Information Centre

Volunteers welcome visitors to the Macmillan Information and Support Centre and  help create a supportive environment for people affected by cancer.

They guide callers and visitors to relevant sources of information and signpost them to the appropriate service.

Volunteer needed Thursday afternoon 1pm - 4pm

Macmillan Outpatients Reception

New Role

Supporting staff with the smooth running of the busy Macmillan Outpatients waiting area. Volunteers will be able to meet and greet patients as well as signposting patients to the day unit, Information Centre and pathology. Volunteers will be able to make drinks where appropriate and offer companionship to those waiting alone.  Volunteers will also be able to run errands for staff.

Volunteers needed Monday to Friday 9am - 12pm and 1pm - 4pm 

Newmarket Community Hospital

This is an important role for volunteers who spend time with patients on Rosemary Ward talking, listening, tidying and providing non-nursing help and support to staff. Volunteers also assist with giving out meals, opening any food packaging, cutting food into manageable pieces and ensuring patients can access their food. 

We have availability for this role on a variety of days and times.

Patient Flow Volunteer

New Role

The main purpose of this role is to support patient flow to create bed capacity when urgently needed.

The role will be volunteering alongside the site manager who will be identifying patients who are due for discharge, volunteers will support with packing a patient's belongings and taking the patient to where needed and then getting the bed washed and prepared ready for the next patient to be admitted this will be an extremely active and rewarding role.

Volunteers required  Tuesday and Wednesday 10am - 2pm and  Tuesday, Wednesday afternoon's 2pm - 6pm. 

Patient Profile Volunteer

Volunteers will assist with the completion of Patient Profile forms to ensure the holistic care of patients in hospital. The Patient Profile form will allow staff to get to know their patients on an individual level allowing for a better relationship between patients and Healthcare providers.

Volunteers will conduct face to face discussions with patients to find out about their life and provide a listening ear. 

Volunteers required daily either for a morning or an afternoon.

Rainbow Children's Ward

Volunteers support paediatric clinical staff and the health play specialist.  They engage children in purposeful activities and provide non-nursing support to staff.

Current availability everyday mornings, afternoons and early evenings. This opportunity is only available to Adult volunteers at present.

Wards

This is an important role for volunteers who spend time with patients on our wards talking, listening, tidying, shopping and providing non-nursing help and support to staff. Volunteers also assist with giving out meals, opening any food packaging, cutting food into manageable pieces and ensuring patients can access their food. This role is also available on our Maternity Ward.

We have availability for this role on a variety of days and times