Voluntary Services, West Suffolk NHS Foundation Trust


Come and join us!

Volunteering for West Suffolk NHS Foundation Trust gives the opportunity to share your skills, knowledge and time with our patients. Volunteers are a very valued part of our team and the difference they make to both staff and patients is enormous.

We have a wide variety of roles to suit all ages and are always on the lookout for new volunteers to join our friendly team. You may be just the right person for us and we may have just the right volunteer role for you.

If you are aged 16-19 or a university/post graduate student please follow this link to apply through our student programme

https://www.wsh.nhs.uk/Join-our-team/Student-programme.aspx 

Process

On receipt of your application we will arrange for you to come along to talk about the options further. At this point we will take up your references.

If successful after interview, you will be required to complete a DBS check and undergo health screening, which will all be online.

Once this is all complete, you will receive access to our e- Learning modules, which require completing before starting.

The whole process can take on average 2-3 months from submitting application to starting in role.

Commitment

For your guidance, we ask for a regular commitment for a minimum of 6 months, 3-4 hours per week or sessions as part of a rota is usual.

See the range of opportunities we are currently recruiting for below. These roles are regularly reviewed and updated so if you don't see anything that interests you today please do check back again later.

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Volunteer Opportunities

Admin

Volunteers undertake light administrative duties to help staff in specific areas. This role would perfectly suit those not wanting to work in patient facing areas but who would still like to support our clinical departments. 

We have availability for this role Monday to Friday, mornings or afternoons.

End of Life Ward Companion

                                              

End of life ward companion volunteers offer company, compassionate listening and comfort to patients who are near the end of their lives.

They spend time with patients identified by nursing staff, to help improve the patient and their relative(s) experience and to support the staff in the provision of compassionate care.

This role requires specialist training once recruited which is delivered by the Palliative Care team.

Current availability for this role is Tuesday, Thursday, Friday, Saturday or Sunday mornings and Wednesday, Saturday and Sunday afternoons.

Endoscopy

Volunteers welcome and spend time with patients, and generally assist with the smooth running of the unit by undertaking tasks under the direction of nursing staff Volunteers will be able to provide company for those patients on their own, giving out drinks under the direction of staff and maintaining a tidy ward environment.

Current availability for this role is Wednesday or Friday afternoons or Friday mornings.

 

Eye Treatment Centre

The main function of volunteers in this area is to support ETC staff and patients by welcoming, directing and escorting patients to ETC clinics or the cataract ward

Current availability for this role is Wednesday or Friday morning and Monday to Thursday afternoon.

Gardening

Volunteers undertake light gardening duties to support the Hospital Gardeners/Estates Department in keeping our hospital grounds & courtyards tidy. Using gardening equipment, they weed, tidy and trim, water and feed flower beds and pots in agreed grounds areas and courtyards.

Volunteers usually attend for a minimum of 2 hours weekly on Tuesdays or Thursdays.

Newmarket Community Hospital

This is an important role for volunteers who spend time with patients on Rosemary Ward talking, listening, tidying and providing non-nursing help and support to staff. Volunteers also assist with giving out meals, opening any food packaging, cutting food into manageable pieces and ensuring patients can access their food. 

We have availability for this role on a variety of days and times.

Pathology

Volunteers help provide a welcoming environment for patients attending a blood test, using  the electronic booking in system for patients. Volunteers will assist patients to the correct cubicle when required and keep patients company whilst waiting to be called.

Current availability for this role is on a Tuesday morning

 

Patient Experience - Eye Treatment Centre

Volunteers listen to the experiences of our patients who receive care in the Eye Treatment Centre. Using an iPad, volunteers conduct face to face patient satisfaction surveys to help the Trust in making improvements and sharing positive feedback with our staff.

Current availability for this role is Tuesday, Wednesday, Thursday & Friday Mornings and Wednesday to Thursday afternoons. 

Pets As Therapy

The Volunteer and therapy dog will visit patients on wards/areas identified by WSFT Infection Control to enhance the wellbeing of patients.

Only animals that have been registered with and temperament tested by Pets as Therapy (PAT) or Canine Concern  charities can participate  

 

Wards

This is an important role for volunteers who spend time with patients on our wards talking, listening, tidying, shopping and providing non-nursing help and support to staff. Volunteers also assist with giving out meals, opening any food packaging, cutting food into manageable pieces and ensuring patients can access their food. This role is also available on our Maternity Ward.

We have availability for this role on a variety of days and times

Wheelchair Volunteer

To ensure the stock of wheelchairs is maintained in the main front and rear foyers for patient and visitor use in the hospital.

Current availability for this role is on Monday afternoons, Thursday afternoons and  Friday mornings.