Employment Readiness & Training Programs - Computer Lab Volunteer

Got computer skills? Help adults with barriers to employment build effective online job-search skills.  

PPL's Career Center offers a computer lab open to the public for career-related activities. Lab Volunteers give 1:1 support to adults learning basic computer skills, offering guidance as they search for employment & educational opportunities online.

Location & Schedule:

  • PPL Career Center, 1021 East Franklin Ave., Mpls 55404
  • Flexible 2-3 hour shifts (weekly) between 9 am - 4 pm, M - F
  • Current available shifts:
    • Monday, 9 AM - 12 PM
    • Monday, 1 - 4 PM
    • Tuesday, 9 AM - 12 PM
    • Tuesday, 1 - 4 PM
    • Thursday, 1 - 4 PM
    • Friday, 1 - 4 PM
    • On-call and substitute volunteers

      ****All shifts are generally flexible (please contact for more info)

Responsibilities:

  • Orient new participants to lab policies, software, and accessibility tools
  • Teach adults basic computer skills
  • Help with online job search and email setup
  • Coach on self-presentation: offer advice on resumes, cover letters, and professionalism
  • Direct adults to resources: housing, education, childcare, etc.
  • Assist with specials projects and lab maintenance
  • Remind participants of lab rules and help maintain professional environment

Benefits:

  • Training and guidance from program staff
  • Hands-on experience working with diverse adults in a community setting
  • Opportunity to empower others by sharing your skills and knowledge
Qualifications:
  • Proficient at Microsoft Word, internet search, and general computer knowledge 
  • Interest in working with adults of diverse socioeconomic and cultural backgrounds
  • Able to proactively engage and assist adults
  • Proficiency in Somali or other languages desired but NOT required
  • Experience working with immigrant populations desired

Contact Angie at 612-455-5306 or angie.willardson@ppl-inc.org to learn more or set up an interview. The application process includes references and a background check.