Mercy Health’s O’Connell Family Centre (OFC) is an Early Parenting Centre (EPC) based in Canterbury, Victoria.

Early Parenting Centre's strive to support happy, healthy, safe and thriving babies and toddlers by promoting the parent-child relationship, and equipping parents with strategies to achieve their parenting goals. These goals are often in areas such as sleep and settling, child behavior, and parent and child health and wellbeing. EPC's recognise that the health and wellbeing of the primary caregiver, and whole family is vital to children's development and outcomes. EPC's provide specialist support for Victorian families with children aged 0-4 years.
Our Volunteers fulfill two main roles; Admittance Day Caring Crew welcoming and orientation assistance for our patients and as Exit Day Caring Crew to assist our residential stay parents during the late afternoon/early evening period.
Benefits of Volunteering
- Build rewarding connections with like-minded people
- Make a positive difference to someone else’s day
- Share your passion, skills and experience with us
- Build confidence and new skills
- Help contribute to our Mercy Health community
We provide a comprehensive onboarding, orientation and training process for our Volunteers.
**Currently we have no vacancies in our volunteer program for 2025/2026.
Please note we require all our volunteers to have a number of current vaccinations or serology evidence of immunity. Please feel free to discuss these requirements with our Volunteer Coordinator upon application.
I would like to volunteer
What Our Volunteers Do
Admission Day Caring Crew

Our Admission Day Caring Crew volunteer role provides a warm welcome and assistance to all our patients when they arrive for their residential stay.
Volunteers will greet patients, offer assistance with their belongings, escort them to their rooms, orientate them to the communal areas they will use during their stay, offer refreshments and provide assistance with babies and children while parents get settled in.
This role is every Monday morning from 8.30am to 12.00pm
Mission Statement
Our mission – Together we witness God’s mercy and strive for justice in the delivery of compassionate care to our communities – is at the heart of all we do. It is supported by our values, the behaviours we aspire to demonstrate every day in our quest to care for those in need.
The expertise, skill and dedication of our Volunteers is acknowledged and celebrated as well as the pivotal role they play in achieving our mission of bringing God’s mercy to those in need.
