VOLUNTEER OPENINGS - MEMB: Director of Member Engagement

Summary: Lead the Member Engagement Team to ensure PMI-LA members are receiving the best-in-class service during onboarding and throughout the time as a member of the chapter

 

Duties:

  • Manage activities of the Member Engagement Team

    • New Member Orientation Chair, Networking Events PM, and Membership Ambassadors report to this Director
  • Attend Chapter events and have ongoing engagement with current and potential members
  • Ensure the New Member Orientation Sessions occur throughout the year, and participate in the planning and running of the sessions as needed
  • Assign Membership Ambassadors to attend chapter events
  • Point of contact for members regarding membership related questions
  • Participate in overall planning activities for the department
  • Refine processes to improve member onboarding, member retention, and overall member engagement activities 
  • Provide support as needed to the reporting of membership metrics to the BoD

     

    Estimated Time of Commitment: Approximately 4 to 5 hours per week, mostly remote. In addition, 2 to 4 hours per month for in person chapter events and activities

     

    Reports To: VP of Membership