Volunteer Portal


On The House: Nourishing Communities, Reducing Waste

At On The House, we harness the power of community to create meaningful change. Our mission is built on three interconnected pillars:

1. Reducing Food Waste

Every day, businesses discard tons of perfectly good food. We:

  • Rescue this food from going to waste
  • Carefully sort and distribute it
  • Prevent unnecessary waste while giving back to our environment and community

 

2. Feeding Those in Need

We believe everyone deserves access to nutritious food. Our comprehensive approach includes:

  • Operating pop-up Free Stores across the community
  • Providing individuals and families with free, nutritious food
  • Supporting foodbanks and community groups with surplus food from our central Hub
  • Ensuring access to healthy kai, regardless of circumstances

 

3. Building Community Through Connection and Participation

Our volunteers are the heartbeat of our mission. They:

  • Sort food at our central Hub
  • Help at our Free Stores, filling reusable bags with essentials
  • Forge friendships and share experiences beyond their volunteer work

What sets us apart is the sense of community we foster. It's not just about giving—it's about:

  • Growing together
  • Sharing joy
  • Making a lasting impact

 

Join us in this rewarding journey. Together, we can create a stronger, more connected community while addressing crucial issues of food waste and hunger.

 

  Join the Team. We'd love to have you  

 

On The House Values:

  1. Treat everyone with kindness, compassion, and respect
  2. Non-religious and apolitical
  3. No judgement of others

Requirements:

  • Reliable,
  • Responsible,
  • Able to lift 15kgs,
  • 16 years of age or older

Commitment:

At least 12 shifts over 6 months

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More Information on the Roles Available at On The House

Free Store Setup

Rescued food on tables

As a Free Store Setup volunteer, you'll play a crucial role in preparing our pop-up Free Stores for operation. Your responsibilities include:

  • Setting up tables and organizing the space
  • Assisting drivers with unloading food deliveries from the Hub
  • Allocating food boxes to appropriate tables
  • Bagging loose items for distribution
  • Preparing the area for Service volunteers to take over

This role is perfect for early birds who enjoy hands-on work and creating order from chaos!

Shift hours:

Mondays and Thursdays: 2pm-4pm

Wednesdays: 12:30pm-1:30pm


Note for shift:

  • Wash your hands
  • Tie long hair back
  • Wear closed toe shoes

 

Free Store Service

Free Store Service volunteers are the heart of our distribution process. In this role, you will:

  • Receive reusable shopping bags from customers
  • Fill bags with a variety of rescued food items
  • Return filled bags to customers
  • Assist with packing up tables and cleaning at the end of the Free Store session

Ideal for those who enjoy customer interaction and have a knack for efficient packing!

Shift hours:

Mondays and Thursdays: 4pm-6:30pm and 4:30pm-6:30pm

Wednesdays: 1:15pm-3pm


Note for shift:

  • Wash your hands
  • Tie long hair back
  • Wear closed toe shoes

Customer Engagement

As a Customer Engagement volunteer, you'll be the friendly face of our Free Store, responsible for:

  • Explaining our coloured stick system to new customers
  • Managing the bag drop-off and pickup process
  • Answering customer questions and addressing concerns
  • Ensuring smooth operation of the customer queue
  • Maintaining a positive atmosphere in the waiting area

Perfect for outgoing individuals who excel at clear communication and enjoy problem-solving!

Shift hours:

Mondays and Thursdays: 4pm-6:30pm

Wednesdays: 1:15pm-3pm


Note for shift:

  • Wash your hands
  • Wear closed toe shoes

 

Free Store Driver

Setup staff preparing the tables

Free Store Drivers are essential in bringing food from our suppliers to the Free Stores. In this role, you'll:

  • Use your own vehicle to collect donated food from partner caterers
  • Follow a designated route to pick up supplies
  • Deliver collected food to the Free Store location
  • Work with Setup volunteers to unload donations

Ideal for those with a valid driver's license, reliable vehicle, and a desire to see the direct impact of their efforts!

Shift hours:

Mondays and Thursdays: 1:30pm-3pm, 2pm-3:30pm and 2:30pm-4pm


Note for shift:

  • Wear hi-vis vest or jacket and name tag
  • Follow instructions on route sheets

 

Food Hub Sorter

On The House Van at the Hub

As a Hub Food Sorter, you play a vital role in preparing rescued food for distribution. Your responsibilities include:

  • Receiving food donations at our central Hub
  • Weighing and sorting incoming food items
  • Packing food into banana boxes, ensuring each weigh no more than 15kg
  • Preparing banana boxes for collection by foodbanks and community groups
  • Organizing banana boxes for delivery to our Free Stores
  • Maintaining a clean and organized workspace

Ideal for detail-oriented individuals who enjoy hands-on work and are passionate about reducing food waste. You'll be working alongside our Hub team to ensure efficient food distribution to those in need.

Shift hours:

Monday to Friday: 11:30am-2pm


Note for shift:

  • Wash your hands
  • Tie long hair back
  • Wear closed toe shoes

 

What is our Mission? Think of 3 core pillars:

Reduce food waste

Feed people who need it

Build community through connection and participation