Wolston Farmhouse - Education Program Support Volunteer

Education Program Support Volunteers assist the Education Officer in delivering Wolston Farmhouse’s schools program. The team conducts tailored educational programs about the site’s history to a diverse range of students and educative groups.

The person who undertakes this role should be receptive to working with children, be friendly and engaging, and  be able to work independently and in a team environment. Volunteers in this role may also serve as Property Tour Guides.

WHAT ARE THE TASKS?

  • Support the Education Officer to deliver the education program, including conducting tours, historical skills demonstrations, and hands-on learning exercises.
  • Answer student and teacher queries about the property and collection, from fact sheets and training materials provided,
  • Answer general enquiries, including directions to facilities and information about bookings and events,
  • Communicate the vibrant history of the site, including First Nations histories, and students with a sense of appreciation of the site’s value,
  • Communicate clearly with the Heritage Site Manager and other NTAQ staff about potential issues, hazards, or disruptions to guest experiences, or risks to the property or collection,
  • Pending ability, we may also request that you assist with other duties such as tidying, reporting maintenance issues, and other light domestic and administrative tasks.

WHAT SKILLS AND CHARACTERISTICS DO I NEED?

  • Be able to communicate in an age-appropriate manner to a diverse group of students,
  • Be comfortable with talking to people from all walks of life in a friendly and welcoming manner, treating everyone with respect and politeness,
  • Demonstrate excellent interpersonal and communication skills,
  • Be physically able to perform the role outlined, or communicate useful accommodations and adjustments to the Heritage Site Manager
  • Demonstrate a willingness to adapt, adhere to new policies and procedures, and undertake any associated training,
  • Agree to comply with all company policies and procedures,
  • Have basic computer literacy and access to email communications,
  • Be committed to representing the values and supporting the causes of the NTAQ.

WHEN CAN I VOLUNTEER?

We request a commitment of at least 1 x five-hour shift each week, subject to operational requirements. This includes a morning tea and lunch break during your shift. Induction and training will be provided.

Shifts:    Education Program Support Volunteer shifts are during weekdays during school hours, and are subject to school bookings. If you are not available on weekdays you may wish to consider applying as an Property Tour Guide, or Event Support Volunteer.