Temple Hospital Volunteer Page


To complete the online application you will need to scan and upload the following items to your application:

    • Criminal Background Check To obtain a state back ground check please use this link https://epatch.state.pa.us/Home.jsp when the background check is complete you will need to upload your certificate to your account.
    • Immunization Records (completed and signed by your Primary Care Physician or Student Health Services).
    • PPD/ TB if you have not had a test within 1 year please come to TUH OHS Monday- Wednesday to have the test placed, and make sure to come back 2 days later to have it read. PPD placements are available at TUH OHS without an appointment from 7am to 4:30pm; except for Thursdays. OHS is located in the Rock Pavilion Basement level, Room A-060. Please bring your results to Guest Relations after.
    • Flu Shot (during Flu Season months October- April).
    • Child Abuse History Clearance *(see below). We recommend that applicants go to the PA Department of Human Services website and complete an electronic submission for a Child Abuse History Clearance online. It is the fastest way to receive your results. Select “Volunteer Having Contact with Children” as reason for request in Child Welfare portal. There is no fee if applicant has not received a free volunteer certification within the previous 57 months. The link for the Child Welfare Portal is: https://www.compass.state.pa.us/CWIS/Public/Home

AYS ONLY: Please keep in mind we require at least 6 hours of service a week on a consistent basis until you reach 75 hours. A Consistent 75 hours of service is required for a letter of recommendation.

If you are interested in working in a specific clinical department within Temple University Hospital please contact that department directly to ask about volunteer opportunities. Once a relationship is established, Guest Relations will assist with the application process.

Volunteer opportunities at Temple University Hospital are provided without regards to race, religion, sex, sexual orientation, gender identity, disability, age, ancestry, color, national origin or physical ability.

SCHEDULING SHIFTS

  • First Shift -  When scheduling your first shift you must schedule a shift at the guest relations desk to go through the training on your first day.
  • You will not be able to schedule shifts if your qualifications are out of compliance. Please make sure your qualifications are updated in your profile

 

DRESS CODE

Hospital Volunteers are asked to wear business casual dress

  • Khaki or Dark Pants (no jeans or sweatpants)
  • Polo or Blouse (AYS Interns will be provided the red vest)
  • Closed toed shoes. No sneakers.

 

 Infection Prevention Reminder

Although the numbers are down, Temple hospital is still caring for COVID patients. We must not become careless with our well-honed preventive measures such as correct use of PPE, hand washing, and social distancing. Staff/Volunteers must be reminded of the importance of these measures, and remaining vigilant with them now and in the months to come, until the virus is declared no longer a threat to public health.
 
Actions Requested:
  • All staff/volunteers must now wear eye protection and a mask when around patients; some patients may end up being COVID positive.
  • Do not let your guard down during breaks and meals! Employees/Volunteers must wear masks when not eating or drinking, and should not sit closer than six feet from colleagues—especially during breaks and casual conversations, when they are least mindful of the dangers of exposure to the virus.
  • If you notice consistent failure to properly wear PPE, including masks and eye protection, notify the employee’s supervisor or manager.

Travel Policy - YOU MUST NOTIFY YOUR SUPERVISOR IF TRAVELING OUT OF STATE TO ANY OF THE HIGH RISK STATES. click here for information on high risk states
As COVID rates climb in other areas of the country, Pennsylvania has mandated quarantines for travelers
entering the state from certain high-risk “hot spots”. Temple Health is adjusting our travel protocols
accordingly; these include notifying their managers of travel plans to hot spots, reporting upon their return, and working with Occupational Health on next steps to ensure safety for all employees, patients, and visitors to our facilities.
 
Until further notice Interns/Volunteers are not permitted to enter any patient rooms on isolation. You are not permitted to round in Boyer where COVID patients are being treated. 

If you would like to receive weekly emails with your personal schedule be sure to enable the volunteer email schedule opt in feature.

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General Interests

At Your Service Intern Program

Apply Here!

Summary:
To provide patients and visitors a positive experience during their visit by offering a variety of hospitality services both at the Guest Relations Desk and while proactively rounding to meet and exceed patient expectations.

Roles:
Proactively round on assigned units daily. Check on comfort level of patients and ensure patients and families are having a positive experience. Communicate with Guest Relations supervisor and unit staff serious concerns from patients.

Assist patients with hospitality services and information including: hotel and restaurant reservations, taxi services, directions, business services (faxing, copying, scanning), wireless internet access, notary services, gift and entertainment delivery and other requests as needed.

Commitment:
Please commit at least 4 hours/week on a consistent basis until 75 hours is complete. 75 hours required for a letter of recommendation.

Physical Requirements, Physical Demands and Work Environment:

  • Frequent walking > 10 minutes/hour
  • Frequent sitting > 30 min/hour
  • Frequent Standing > 10mins
  • Occasional lifting > 5 lbs
  • Typing
  • Verbal communication

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. To request an accommodation, contact Human Resources. TUHS is committed to compliance with federal, state, and local laws regarding individuals with disabilities.

Temple Tails Pet Therapy

Apply Here!

Summary:

The Animal Assisted Interaction program at Temple University Hospital aims to provide comfort and stress relief to our patients, families and staff. The Temple Tails program is part of our dedication to deliver the highest standard of safe, comprehensive and compassionate services to all of our patients and partners in care.

Roles:

On the day of a visit Temple Tails Volunteers and their therapy dog will check in at the Guest Relations desk located in the Rock Pavilion. A guest relations representative will meet you at the desk with an assignment for the day. The Guest Relations representative will escort you to round on the assigned unit to visit any patients that requested/agreed to pet therapy. It is the responsibility of the pet handler to address all animal care needs throughout the entirety of the visit. The rights of patients, visitors and staff not wishing to have contact with pet visitors are to be respected.

Commitment:
Please commit at least 1-2 hours a month.

Physical Requirements, Physical Demands and Work Environment:

  • Frequent walking > 40 minutes/hour
  • Frequent sitting > 10 min/hour
  • Frequent Standing > 10 mins
  • Verbal communication

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. To request an accommodation, contact Human Resources. TUHS is committed to compliance with federal, state, and local laws regarding individuals with disabilities

Patient and Family Advisory Council

Apply Here!

Summary:

The Patient and Family Advisory Council (PFAC) is based on the principles of Patient-and Family-Centered Care*, which is an approach to the planning, delivery and evaluation of health care that is grounded in mutually beneficial partnerships among patients, families and health care providers. It is founded on the understanding that the family plays a vital role in ensuring the health and well-being of patients of all ages.
In Patient- and Family-Centered Care, patients and families define their "family" and determine how they will participate in care and decision-making. Patient- and Family-Centered Care is guided by these four principles: 

  1. DIGNITY & RESPECT
    Health care providers listen to and honor patient and family perspectives and choices. Patient and family knowledge, values, beliefs and cultural backgrounds are incorporated into care planning and decision making.

  2. INFORMATION SHARING
    Health care providers communicate and share complete and unbiased information with patients and families in ways that are affirming and useful. Patients and families receive timely, complete and accurate information in order to effectively participate in care and decision making.

  3. PARTICIPATION
    Patients and families are encouraged and supported in participating in care and decision making at the level they choose.

  4. COLLABORATION
    Patients, families and providers collaborate in policy and program development, implementation and assessment; in health care facility design; and in professional education, as well as in the delivery of care

Roles:

We seek individuals who can:

  • Share insights and information about experiences in ways that others can learn from
  • See beyond your own personal experiences
  • Show concern for more than one issue or agenda
  • Listen well
  • Respect the perspectives of others
  • Speak comfortably in a group with candor
  • Interact well with many different kinds of people
  • Work in partnership with others

As a Patient and Family Advisory Council member, you’ll help shape change throughout the hospital, participate in forming policies and procedures, improve patient safety, design a more welcoming environment, create educational materials and review forms, and promote strong communication among families and care providers.

Commitment:

The Patient and Family Advisory Council meets on the second Wednesday of each month. While the council is facilitated by Temple University Hospital patients and family members, staff advisors are present at each meeting and available between meetings.

Mission Statement

Temple University Hospital’s mission is to provide access to the highest quality of health care in both the community and academic settings. The hospital supports Temple University and its Health Sciences Center’s academic programs by providing the clinical environment and service to support the highest quality teaching and training programs for health care students and professionals, and to support the highest quality research programs. The hospital’s values are simple: Respect, Service and Quality.