The Salvation Army - Sheboygan


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Frequently Asked Questions

How does bell-ringing work?
You sign up online or by phone for a time, date and location that's convenient for you and/or your group.  There is no need to pick up supplies or the kettle prior to your scheduled shift.

On the day of your shift, show up to your selected location and have fun. All necessary supplies are located in the orange bucket at the base of the kettle stand. Simply start ringing, smile and be courteous to ALL who pass by. Wish shoppers a “Merry Christmas” and thank people for their donation no matter the amount.

When your shift is over secure all of the supplies in the orange bucket and sign out on the volunteer sheet. There is no need to wait for the next shift to arrive or remove the kettle form the stand. A driver will be by to pick the kettle up throughout the day and at the end of each night.

How long do I have to ring?
Volunteer bell ringing shifts are two hours long, however you are encouraged to sign up for multiple shifts.  Multiple shifts can be completed on different days or consecutively – whatever works best for you.

Who can volunteer? 
Any individual 16 years or older, groups and families are welcome. Youth of any age may volunteer to ring with adult supervision. Volunteering at The Salvation Army is the ideal way to give back to your community. Encourage fellowship, unity, awareness and philanthropy by coordinating a group of your peers, coworkers, friends or family to ring bells. 

Can I sing or play an instrument?
Yes please! Share your joy and ring in the season by singing, playing and instrument, or dressing festive. Be creative and have fun.

What if I need to reschedule?
If you find you are unable to make your scheduled ringing time you have the option to cancel your shift online. If you have to cancel less than 48 hours from when your ringing shift is you will need to call the kettle office at (920) 694-1271.

What is the weather is bad?
Bell ringing is very rarely cancelled, but if there is severe weather, and you are unsure, please call the kettle office at (920) 694-1271.

What do I wear?

Be sure to check the description of your location to see if the kettle stand is inside or outside. If it’s cold – bundle up!  Wear lots of layers and especially good, comfortable shoes. Winter hats or ear muffs are essential and mittens are better than gloves. Also note that several of the indoor locations are located near doors that frequently open  and let gusts of cold air inside.


Where do I find the supplies?

All necessary bell ringing supplies are located in the orange bucket at the base of the kettle stand. Please check the bucket for bells, aprons, sign in sheets and sticks to push the money down. Be sure to return these supplies at the end of your shift.


Who do I contact in an emergency?
If you have an emergency while ringing please call the kettle office (920) 694-1271. This number is also posted on The Salvation Army sign at the kettle stand.   If it is a life-threatening emergency please dial 911.

Does bell ringing count as community service or school service hours?
Yes it does.  Please contact Volunteer Coordinator, Carrye Jo Cony, at (920) 694-1271 to arrange the completion of any necessary paperwork. Christmas time is extremely busy at The Salvation Army, so be sure to give yourself and Carrye Jo enough time to complete this paperwork.

Who do I contact with general questions?
Call the kettle office at (920) 694-1271 or send an email to

If you would like more information about our local programs and services, please visit our website

Be a Bell Ringer