Home Delivery Volunteers - Home Delivery Volunteer
Volunteer Position Overview
- Home Delivery Volunteers help bring the library to community members who are unable to visit in person.
- They deliver pre-selected library materials to patrons that are experiencing mobility barriers, helping them stay connected, informed, and engaged through access to the library’s collection.
- Volunteers will be matched with at least one Accessibility Services patron residing in a private residence or care facility.
Duties and Responsibilities
- Deliver and pick up pre-selected library materials and playback devices to assigned Accessibility Services patrons on a rotating schedule
- Return materials to the assigned Surrey Libraries branch
- Assist patrons with adaptive technology on loan
- Provide feedback to the Accessibility Services staff regarding patrons’ satisfaction with the materials selected for them
Location and Working Condition
- Location: Volunteers are encouraged to apply to the Surrey Libraries branch nearest their home.
- This position requires volunteers to be physically capable of carrying library materials in bags or boxes
- When interacting with patrons, volunteers may encounter challenging situations or interactions
- Surrey Libraries does not reimburse volunteers for gas, mileage, parking fees, or traffic/parking violation costs
Qualifications and Requirements
- A valid driver’s license and access to a vehicle are required.
- Able to meet our screening requirements, including a Criminal Record Check, a Driver’s Abstract demonstrating a safe driving record, reference checks, and an interview.
Time Commitment
Approximately 2 to 3 hours every four weeks, with a minimum commitment of one year. Volunteers who choose to take on more than one delivery route per month will have a correspondingly greater time commitment.
Report and Support
Volunteers in this position report to and are supported by Accessibility Services staff at Surrey Libraries
Knowledge, Abilities, Skills and Experience
- Enjoy working with people
- Have an interest in and enthusiasm for books and reading
- Be able to work cooperatively and respectfully with people of diverse ages, abilities and backgrounds
- Reliability and punctuality
- Good verbal and written English language skills
- Willingness to make a long-term volunteer commitment is an asset
Benefits
- Opportunity for direct community involvement, fostering inclusion and connection through personalized service for patrons with diverse needs and abilities
- A letter of reference will be provided upon request after a minimum of 6 months service
Application Process
Thank you for your interest. We are currently not accepting new volunteer applications.
For more information, please contact AccessibilityServices@surrey.ca
Step #1 – Eligibility Requirements
To apply to be a Surrey Libraries Home Delivery Volunteer, you must be:
- 18 years or older
- Eligible to volunteer in Canada (check your travel documents, if applicable)
Step #2 – Apply
- Fill in an application
- Attend an interview
- Submit 2 references
- Complete a Police Information Check
- Provide a Driver’s Abstract demonstrating a safe driving record
Step #3 – Volunteer
- When all the above steps have been completed, you will be contacted by phone or email by the Surrey Libraries Accessibility Services Coordinator
This process can take up to 6 weeks, we thank you for your diligence and patience. Once you are onboarded, you will be contacted for training and the next steps.
Contact us:
