Cultural Events Team

Event Support

Be a friendly face at the heart of the festival; you’ll support visitors to navigate the programme, share information about events and encourage people to get involved, while also supporting artists and performers, assisting event staff on the ground, and helping ensure activities run smoothly. A real mix of managing and welcoming audiences to keeping things on track during live event moments. It’s a great role if you enjoy meeting people, being out and about, and playing a key part in delivering a positive, seamless event experiences for everyone.

Key skills and attributes needed:

• Friendly, approachable and confident engaging with the public
• Reliable and punctual
• Comfortable working outdoors for extended periods
• Happy to work as part of a team and support staff, artists and fellow volunteers
• Confident communicating information clearly and helping people navigate the event
• Positive, proactive and adaptable - able to respond to changing situations
• Comfortable supporting busy live environments, including managing audiences where needed
• Respectful, inclusive and welcoming to everyone
• Committed to creating a smooth, enjoyable experience for visitors
• Comfortable speaking and understanding English

Good to know

• This role is open to individuals and pairs.
• You’ll be buddied up during your shift - you’ll never be on your own.
• You’ll be part of a busy, live event environment, which may be crowded at times.
• The role includes a mix of indoor and outdoor activity.
• We aim to make this role accessible and can adapt it to support different access needs.
• You’ll be invited to a volunteer induction session in the weeks leading up to NOVUM (dates TBC), where you’ll meet the team and receive everything you need to feel confident in your role.

Dates & times

• Volunteer shifts will take place from Friday 7 to Sunday 9 August, with a mix of morning, afternoon and evening options.
• Your shifts will be allocated based on your availability and areas of interest.