NOVUM Festival - Information Stewards
Information Stewards
Be in the know and help visitors make the most of their time at NOVUM. As an Information Steward, you’ll be a key point of contact across the city centre, sharing what’s on, handing out festival programmes, and guiding people to the right places for performances and activities. You’ll help answer questions, recommend things to see and do, and keep people moving smoothly between sites, playing an important role in creating a welcoming, well-informed and enjoyable experience for everyone.
Key skills and attributes needed:
- Friendly, approachable and confident speaking to members of the public
- Reliable and punctual
- Comfortable working outdoors for extended periods
- Confident sharing information clearly and giving directions
- Happy to work as part of a team and communicate with staff and volunteers
- Positive, proactive and adaptable, able to respond to questions and changing situations
- Respectful, inclusive and welcoming to everyone
- Committed to helping visitors have a smooth, enjoyable experience
- Comfortable speaking and understanding English
Good to know
- This role is open to individuals and pairs.
- You’ll be buddied up during your shift - you’ll never be on your own.
- You’ll be part of a busy, live event environment, which may be crowded at times.
- The role includes a mix of indoor and outdoor activity.
- We aim to make this role accessible and can adapt it to support different access needs.
- You’ll be invited to a volunteer induction session in the weeks leading up to NOVUM (dates TBC), where you’ll meet the team and receive everything you need to feel confident in your role.
Dates & times
- Volunteer shifts will take place from Friday 7 to Sunday 9 August, with a mix of morning, afternoon and evening options.
- Your shifts will be allocated based on your availability and areas of interest.
