Reception Support Volunteer
RECEPTION SUPPORT VOLUNTEER ANSWERING THE CALL FOR ANIMALS!
As a Reception Support Volunteer, you will be a vital part of our team, providing essential administrative and customer service support to keep our busy animal centre running smoothly while giving our amazing Customer Care staff much-needed relief.
KEY DUTIES INCLUDE
- Welcoming visitors and guiding them with helpful information
- Sharing details about centre operations with the public, visitors, and adopters
- Assisting potential adopters with information on the animals available for adoption and the adoption process
- Helping with general tasks like data entry, photocopying, scanning, and filing
THE IMPACT YOU MAKE
- Offer essential support to our amazing Customer Care Representatives
- Play a key role in increasing adoption rates
- Expand our ability to assist even more animals and people
- Make a positive impact and get involved in your community!
THE BENEFITS TO YOU
- Explore a new career path and gain hands-on experience in the animal welfare field
- Enhance your communication, customer service, and administrative skills in a meaningful environment
- Build valuable connections with animal welfare professionals, fellow volunteers, and community members who share your passion for animals
- Deepen your knowledge about animal care, the adoption processes, and centre operations
POSITION REQUIREMENTS
- Must be 15 years of age or older and available Monday - Friday 10 am - 2 pm
- Comfortable using computers, Microsoft 365, and various software platforms
- Strong communication skills, both written and verbal
- Confident in interacting with the public
- Able to thrive in a fast-paced environment
- Enjoy working as part of a supportive team
- Previous customer service experience is a plus
- Ability to maintain a courteous, respectful, and professional demeanour in all interactions with the public, staff and fellow volunteers
JOIN OUR VOLUNTEER TEAM TODAY!
