Wisconsin Humane Society - Milwaukee Campus

Vaccine Clinic Onsite Volunteer Greeter– Position for anyone 18 years and older.

Our Vaccine Clinic Onsite Greeter Volunteers provide support during our public Vaccine Clinics. This is a client focused position that supports our community and their beloved pets by ensuring they get the low-cost vaccination services they need. Volunteers in this position are asked to volunteer at our Spay & Neuter Clinic at 9400 W Lincoln Ave Milwaukee, WI 53227.

Duties 

• Welcome vaccine clinic clients as they come in for their scheduled appointments.
• Provide traffic control and direct clients through the building as needed.
• Ask and answer client questions about services and appointment logistics.
• Update services in our software system, Clinic HQ as needed.
• Obtain prior pet vaccination records from the client as needed.

Shift Time/Location: 

• We ask that volunteers are present 15 minutes prior to the start of each clinic.
• Vaccine clinics are typically two hours in duration.
• Spay Neuter Clinic: Clinics are held on various days of the week, most commonly on Fridays between the hours of 10am-1pm.  

Skills Needed 

• Volunteers must understand and be onboard with our client centered philosophy and approach; this includes approaching clients and situations without judgement. Volunteers must be committed to providing a welcoming environment for all clients and be capable of reading people and appropriately responding to both verbal and non-verbal communication to ensure a comfortable client experience for all. Volunteers must be enthusiastic, outgoing and detailed-oriented.
• The physical demands for this job include the following: standing, walking, writing, listening, talking and hearing. The team may ask for light physical support to set-up and break down clinic supplies/set-up.
• Volunteers must have the ability to follow directions and understand vaccination protocols, including re-vaccination schedules.
• Volunteers must be able to read, write and effectively communicate with clients, volunteers and staff.
• It is also imperative that volunteers are computers savvy, as they will be using Clinic HQ software to update the services for animals as needed.  

Required Training 

• Onsite training with CSR Team member or Veteran Volunteer Trainer
• People Centered Philosophy – Online Training
• WHS Language Guide
• MKE Volunteer Handbook & Waivers – Online Training

Commitment/Age Requirement

Minimum of a 6 month commitment required.

Must be 18 years old or older.