Vaccine Clinic Onsite Volunteer - Greeter (HIGH NEED)
HIGH NEED - Vaccine Clinic Onsite Volunteer - Greeter – Position for anyone 18 years and older.
Our Vaccine Clinic Onsite Greeter Volunteers provide support during our public Vaccine Clinics. This is a client focused position that supports our community and their beloved pets by ensuring they get the low-cost vaccination services they need. Volunteers in this position are asked to volunteer at our Milwaukee Campus at 4500 W West Wisconsin Ave Milwaukee, WI 53208.
Duties
- Welcome vaccine clinic clients as they come in for their scheduled appointments.
- Ask clients entering our building, our scripted COVID screening questions to ensure the health and safety of all involved.
- Answer client questions about services and appointment logistics.
- Update services in our software system, Clinic HQ as needed.
- Obtain prior pet vaccination records from the client as needed.
- Provide traffic control and direct clients through the building as needed.
Shift Time/Location:
- We ask that volunteers are present 15 minutes prior to the start of each clinic.
- Vaccine clinics are typically two hours in duration.
- Milwaukee Campus: Clinics are on Wednesdays (every other week) from 8:15am-11:00am
Skills Needed
- Volunteers must understand and be onboard with our client centered philosophy and approach; this includes approaching clients and situations without judgement. Volunteers must be committed to providing a welcoming environment for all clients and be capable of reading people and appropriately responding to both verbal and non-verbal communication to ensure a comfortable client experience for all. Volunteers must be enthusiastic, outgoing and detailed-oriented.
- The physical demands for this job include the following: standing, walking, writing, listening, talking and hearing. The team may ask for light physical support to set-up and break down clinic supplies/set-up.
- Volunteers must have the ability to follow directions and understand vaccination protocols, including re-vaccination schedules.
- Volunteers must be able to read, write and effectively communicate with clients, volunteers and staff.
- It is also imperative that volunteers are computers savvy, as they will be using Clinic HQ software to update the services for animals as needed.
Required Training
- Onsite training with AC/ACT Team
- People Centered Philosophy – Online Training
- MKE Volunteer Handbook & Waivers – Online Training
Commitment/Age Requirement
Minimum of a 6 month commitment required.
Must be 18 years old or older.
