SPCA Tampa Bay

The objective of our Pocket Pet Adoption Counselors is to assist adopters in meeting shelter pocket pets (guinea pigs, rabbits, mice, etc.) and making matches that are well suited for both animal and adopter. They will assist customers by being friendly, offering to help adopters, answer questions regarding SPCA Tampa Bay adoption policies and procedures, as well as questions regarding individual pocket pets. 

Qualifications:                 

• Must be at least 18 years old
• Must be a current SPCA volunteer or have prior experience with animal adoptions
• Experience with reptiles preferred
• Knowledge of standard SPCA policies and procedures
• Ability to work in the outside elements and high noise level areas
• Ability to communicate and work well with the public, staff and other volunteers
• Ability to work with limited supervision
• Pay a nonrefundable amount of $10 for volunteer gear  

Responsibilities:             

• Assist potential adopters by being friendly and showing different pocket pets
• Answer questions about specific pocket pets on the adoption floor
• Inform adopters on animal expectations, behavior, needs, etc.
• Clean animal cages as needed
• Maintain a clean and safe environment for the animals and public at all times
• Record and report unusual observations to Senior Manager Animal and Client Welfare
• Professionally represent SPCA Tampa Bay at all times 
  
  

Training:                             

• Complete telephone meet and greet with Volunteer Program Manager
• Complete onsite meet and greet with Senior Manager Animal and Client Welfare
• Complete onsite training - animal handling and customer service (3 hours)
• Complete onsite shadowing session(s) with a SPCA TB mentor
  
  

Physical Demands:

• Carry, kneel, bend, push and pull
• Walk and stand for prolonged periods
• Ability to lift or move up to 25 pounds 
  
  

Time Commitment:

• Minimum 1 shift per week
• Wednesdays-Fridays: 1:00-4:00 pm and 4:00-6:00 pm
• Saturdays/Sundays: 12pm - 3pm, 3pm - 6pm