Service Coordinator


The Impact You'll Make

Short Back & Sidewalks (SBSW) provides haircuts free of charge and free of judgement to people experiencing homelessness and financial hardship. Every service creates moments of dignity, connection, and belonging.

As a Service Coordinator, you're the welcoming face of each service. You help create a calm, organised environment where every person feels seen and every volunteer is supported.

In this role, you'll:

  • Welcome community members and manage the haircut list
  • Let clients know when it's their turn with kindness and friendly conversation
  • Support volunteers throughout the service
  • Record service numbers and basic reporting
  • Assist with simple set up and pack down

What Makes You a Great Fit

  • Friendly, organised, and community-minded
  • Strong communication skills
  • Reliable and available for around 2 hours per month
  • Able to attend a monthly online Operations Team meeting

No previous experience is required. We'll provide the training—you bring compassion, reliability, and a willingness to make a difference.

What You'll Receive

You'll receive a full induction, be paired with an experienced volunteer buddy for your first service, and have ongoing support from our Operations Coordinators.

If you're ready to help create welcoming spaces where confidence and connection can grow, we'd love to hear from you.

Apply now to volunteer