Purpose of the Role: To provide companionship and support for patients and their visitors

Specific Duties:

• Providing companionship and support for patients and their relatives and friends.
• Patient Check: Making sure that all items that the patient requires are within reach of the patient
• Freshening flowers throughout each ward (see duty description)
• Assisting and accompanying independent patients on walks (if given consent by staff)
• Taking wheelchair patients out of their rooms for a walk (If given consent by staff and if staff assist patient into wheelchair)
• Offering fluids to bed ridden patients (unless directed not to do so by staff).
• Assisting with patient menus or other forms patients may need assistance in filling out.
• Making tea and coffee for relatives or patients outside of morning/afternoon tea times.
• Setting patients up for meals
• Delivering phone messages to patients
• Keeping area tidy
• Reading to patients /Playing board games or cards
• Hand, foot massage, applying makeup, brushing hair etc.

Personal Attributes Required:

• Well developed communication skills (listening, speaking, nonverbal) and the ability to interact with people from diverse backgrounds
• A non judgmental attitude; empathy and patience
• A willingness to be a part of the team at Hollywood
• An understanding of the importance of confidentiality
• A genuine interest in and liking of people
• Reliability, punctuality and the ability to commit time to volunteer on a regular basis
• A willingness to undergo orientation and training and to attend Volunteer Services Meetings