Fringe Festival Box Office Team


Volunteers on the Box Office Team are the experts on all things ticketing! They work at the box office locations on or close to the Fringe site and are responsible for selling tickets to all of the indoor and outdoor shows. This position can sometimes be fast-paced, depending on the location and time of day, and works directly with patrons. Volunteers must be comfortable using a desktop or laptop computer and learning to operate our ticketing software.



  • Count and reconcile cash at the beginning and end of each shift

  • Sell tickets to Fringe patrons using our ticketing software

  • Assist patrons when searching for tickets or Fringe Event information

  • Inform all patrons of our ticketing policies with every purchase

  • Collect contact information from patrons so they may be contacted in the event of show changes or cancellations

  • Print will-call tickets for patrons who want physical tickets



  • Must be 16+ years of age

  • Must attend an in-person, pre-event training session

  • Comfortable with cash handling

  • Proficient at operating a desktop or laptop computer (Windows operating system)

  • Comfortable learning how to use our ticketing software

  • Comfortable working in a busy, fast-paced environment

  • Fluent in spoken and written English


Shifts for this team are approximately 4 hours and generally occur between the hours of 10:30 AM to 12:30 AM.


Do you have questions about the duties or requirements for this team? Contact us! The Volunteer Department wants to ensure you have a fun and rewarding volunteer experience. Send us an email at or call us at 780-409-1922. We can discuss your needs, skills, favourite activities, and any possible modifications in order to find the perfect team for you!

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