Hospitality - Merchandising Ambassador

Have you always dreamed about being a personal shopper? Are you often commended for your savvy and thoughtful gifting decisions? Do you secretly sort socks while waiting in store lineups. If so, put your talent to use in the Fort Edmonton Park Gift Shops! As a member of the Merchandising team, you'll create appealing displays of fine merchandise, recommend products, and get the first peek at new items!

Shelving displays products for sale

Help guests select a token of remembrance, corral students eager to buy candy, and be a part of every guests' great experience at Fort Edmonton Park! 

Volunteers assist with:

  • Creating a welcoming environment for guests 

  • Assisting cashiers during peak hours (specifically May and June) such as bagging items and monitoring line control

  • Restocking merchandise and maintaining product displays

  • Tracking and documenting damaged goods on a monthly basis

  • Assisting in organizing and maintaining the storage areas


  • Experience with merchandising, and other retail functions

  • Available shifts in May/June are from Wednesday-Friday, 11:00 am - 4:30 pm, with a focus on supporting school groups. July/August shifts are on weekends.

  • Strong customer service skills with the diversity of customers of all ages

  • Strong verbal communication skills

  • Willingness to share & learn new skills 

  • Ability to work independently, and as part of a team with staff or volunteers

  • Ability to move around the shop for the entire shift

  • Additional languages other than English

  • Ability to greet & provide directions to visitors at the Park

  • Experience working at a historical site

This volunteer position is an ongoing commitment of a few hours each week.  The position may be renewed annually; applicants must be over 16 yrs or a family member with an adult.

Qualifications Required

  • Age Requirement Must be 16 years or older
  • Attend a New Volunteer Orientation Session Must be Attended
  • Site Safety Orientation Must be at least Completed