BOOKFEST BRISBANE - FRONT OF HOUSE - Information / Customer Service High Quality Section
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INFORMATION / CUSTOMER SERVICE |
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Venue Name: |
Brisbane Convention & Exhibition Centre, Merivale Street, South Bank |
Reporting Location: |
Volunteer Check-in, Exhibition Hall 4 |
Reporting To: |
Volunteer Supervisor |
Role Location: |
Front of House – Entrance to Halls 3 & 4 |
Role Summary: |
To greet customers as they arrive or queue outside entrances to Halls 3 & 4 |
Specific Tasks: |
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Desired Requirements: |
It is preferable that volunteers in this role have had some level of customer service experience and love to meet people. During busy shifts, the ability to efficiently serve a large volume of customers is required for this role. The willingness to change roles if required is essential. |
Personal Attributes: |
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Skills Acquired / Role Benefit |
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Breaks: |
Breaks are provided for the morning and afternoon shifts and a light lunch will be provided for volunteers rostered for the whole day. Refrigerators are available for the storage of your lunch and snacks.
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Note: |
It can be hot in summer months, wear cool comfortable clothing and shoes. Bring a water bottle, water for refill is available in Volunteer sign-in area. There will be a lot of standing on hard floor for this role. Advise a team member if you require a break. It is a requirement for all volunteers and staff working at this event to wear enclosed shoes. |