Lancashire Volunteer Partnership


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Blackburn with Darwen - Children's Centres

Audley Children Centre, Pringle St, Blackburn

Darwen Children's Centre

Darwen Children’s Centre

Lord Street, Darwen, BB3 0HD

 

Hancock Street Children's Centre

Hancock Street Children’s Centre

Hancock Street, Blackburn, BB2 2LZ

 

Higher Croft Children's Centre

Higher Croft  Children’s Centre

Fishmoor Drive, Blackburn, BB2 3UY

 

Little Harwood Children's Centre

Little Harwood Children’s Centre

Robinson Street, Blackburn, BB1 5PE

 

Livesey Children's centre

Livesey Children & all Age Children’s Centre

Andrew  Close, Blackburn, BB2 4NU

 

Shadsworth Children's Centre

Shadsworth Children’s Centre

Shadsworth Road, Blackburn, BB1 2HR

 

Wensley Fold Children's Centre

Wensley Fold Children’s Centre

Carnarvon Road, Blackburn, BB2 6NL

 

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Blackburn with Darwen - Community Centre

Blackburn with Darwen - Community Support (Befriending)

Blackburn with Darwen - Environment

Blackburn with Darwen - Libraries

Community Libraries

Darwen Library

Overview:

This opportunity will be supporting the library service.

We are seeking volunteers who are: 

  • Friendly, approachable and happy to engage with people of all ages
  • Punctual, dependable and reliable
  • Happy to work as part of a team
  • Confident in working with the public and committed to equality and diversity
  • Committed to excellent, patient and thoughtful, customer care
  • Vigilant, with attention to detail
  • Enjoy helping people

 

Volunteers will be required to provide two character references and successfully complete occupational health checks prior to starting their role. An enhanced DBS check may be required at a later date.

TASKS:

Customer Care:

  • To welcome customers to the building, support them in the use of library services and encourage them to become regular users.
  • Assisting customers with the use of the self-service kiosks and Online Public Access Catalogue (OPAC).
  • To help find library stock for visitors, reservations and library staff.
  • Supporting the use of public access PCs, including online services e.g. Ancestry, Theory Test Pro, eBooks and online reservations.
  • Providing general information about library services.

 

Library Care:

  • Maintaining displays and ensuring that the library portrays a bright and attractive environment for customers.
  • General tidying, shelving and sorting stock.
  • Topping up the photocopier, kiosks and printers with paper.
  • Book maintenance e.g. jacketing / tabbing / page repairs etc.

 

Teamwork:

  • Communicating with library staff.
  • Promoting library services, e.g. reading schemes, events and activities and online resources.
  • Supporting and preparing for library activities and events e.g. children’s groups, storytime, coffee mornings and talks.
  • Providing ideas and suggestions to improve library services.
  • Attending relevant training and meetings.

 

Workplace Policies and Procedures:

  • Following the agreed procedures to report faults/repairs/health and safety issues e.g. building, furniture, equipment, accidents, near misses, ICT
  • Supporting record keeping, e.g. periodic visitor counts
  • Following the agreed procedures including reporting verbally to the supervisor or manager.
  • Log volunteering hours via an on-line computer system

REQUIRED QUALITIES:

  • Literate with good spoken and written English language skills
  • Numerate
  • Comfortable with using IT
  • Physical ability to move library resources and trolleys, and be on your feet for long periods of time
  • Excellent communication and interpersonal skills
  • Organisational skills
  • The ability to carry out tasks with minimal supervision
  • Ability to contribute effectively as part of a team
  • Experience of dealing directly with the public
  • Excellent understanding of the principles and delivery of customer care
  • Adaptable to changes in ways of working

TRAINING:

Training will be provided where necessary and may be in the form of peer support, distance learning or trainer led.

Age:       16+

SCHEDULE:

Monday               10am to 7pm

Tuesday               Closed

 

Wednesday         1pm to 5pm

Thursday              1pm to 5pm

Friday                   10am to 5pm

Saturday              10am to 2pm

LOCATION:

Darwen Library, Knott Street, Darwen. BB3 3BU

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Burnley - Children and Family Wellbeing

Ightenhill Neighbourhood Centre (CFW)

Reedley Hallows Neighbourhood Centre (CFW)

The Chai Centre- Hunter St (CFW)

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Burnley - Community Support Befriending

Burnley - Libraries

Chorley - Adult Disability Day Services

Chorley - Community Support Befriending

Chorley - Libraries

Chorley - Older People's Service

Fosterfield Day Centre Eaves Lane, Chorley, Lancashire, PR6 0EY

Grove House Highfield Road, Adlington PR6 9RH

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Fylde - Children and Family Wellbeing

Sydney Street Neighbourhood Centre (CFW) Lytham St Anne's FY8 1TR

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Fylde - Community Support Befriending

Fylde - Libraries

Fylde - Older People's Service

Milbanke 72 Station Road, Kirkham PR4 2HA

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Hyndburn - Children and Family Wellbeing

Park Child and Family Centre Neighbourhood Centre (CFW) Norfolk Grove BB5 4RY

Retain - Templates -Children and Family Wellbeing Service

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Hyndburn - Community Support Befriending

Hyndburn - Libraries

Hyndburn - Older People's Service

Woodhaven Day Centre 2 Thorneyholme Road Accrington BB5 6BD Manager Michelle Brierley

WOODLANDS, Warwick Avenue, Clayton-le-Moors, Accrington BB5 5RW

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Lancashire Refugee Resettlement Programme

Lancaster District - Lancashire Refugee Resettlement Programme

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Lancaster - Community Support Befriending

Lancaster and Morecambe - Libraries

Lancaster and Morecambe - Older People's Service

DeVitre House Day Centre Ashton Road, Lancaster, LA1 5AL 

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Pendle - Community Support Befriending

Pendle - Libraries

Preston - Community Support Befriending

Preston - Community Support Befriending

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Preston - Libraries

Preston - Older People's Service

Lady Elsie Finney Home For Older People, Cottam Ave, Cottam, Preston PR2 3XH

Meadowfield House Home for Older People, Meadowfield, Fulwood, Preston PR2 9NX   

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Ribble Valley - Community Support Befriending

Ribble Valley - Libraries

Rossendale - Children and Family Wellbeing

Rossendale - Community Support Befriending

Rossendale - Libraries

South Ribble - Adult Disability Day Services

South Ribble Day Services West Paddock Leyland PR25 1HR

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South Ribble - Community Support Befriending

South Ribble - Libraries

South Ribble - Older People's Service

Leyland Day Centre King Street, Leyland PR25 1LE

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Waste Management

Preston Household Waste Recycling Centre

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West Lancashire - Children and Family Wellbeing

West Lancashire - Community Support Befriending

West Lancashire - Libraries

West Lancashire - Older People's Service

Derby Day Centre, Derby Street, Ormskirk L39 2BW

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Wyre - Adult Disability Day Services

Wyre - Community Support Befriending

Wyre - Libraries